Director of Sales

Staybridge Suites: Denver North - Thornton; Thornton (CO); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) with immediate match

PTO with immediate accrual

Hotel Discounts Worldwide

Employee Assistance Program

Long-Term Disability Coverage

Job summary

Staybridge Suites Denver North - Thornton is seeking a Director of Sales to drive revenue from corporate, group and leisure guests. You will lead a sales team, negotiate win-win deals, and deliver exceptional hospitality.

Responsibilities include developing a marketing plan and sales budget with the General Manager, soliciting new business, attending trade shows, preparing contracts, and coordinating with other departments to ensure guest satisfaction.

Qualifications

• Knowledge of sales process, client base, and market dynamics.
• Ability to negotiate and close deals with clients and hotels.
• Knowledge of revenue management and forecasting for short/long term needs.
• Develop rapport with community contacts for visible presence.
• Ability to analyze activities and make recommendations.
• Proficient MS Office skills; familiarity with brand systems preferred.

Responsibilities

• Develop and maintain a marketing plan and sales budget with the General Manager.
• Solicit new and existing accounts to meet revenue goals via outside sales, calls, tours, and written collateral.
• Develop knowledge of market trends, competition, and customers.
• Attend trade shows and industry events.
• Prepare correspondence, reports and file maintenance.
• Finalize contracts and service guests through the process.
• Participate in revenue management calls and budgeting/forecasting.
• Pursue new clients with innovative sales techniques.
• Qualify clients, develop proposals, and prepare contracts.
• Ensure selling guidelines maximize revenue across segments.
• Initiate promotional programs with travel partners.
• Anticipate guests’ needs and respond promptly.
• Collaborate with departments to provide quality service.
• Train staff on sales call process and conduct on-site tours.
• Follow-up on group business to ensure satisfaction and bookings.

Skills

Sales process

Negotiation

Forecasting

Relationship building

Communication

Tools

MS Office

Brand operating systems

Job description

A successful Director of Sales will drive business by sharing our brand of hospitality with potential corporate, group and leisure guests. They will use their warm and professional personality to develop and build long term relationships with our key clients. A Director of Sales is an expert in negotiating and delivering win-win deals for the hotel and the client, as well as leading the team to deliver on those expectations.

Responsibilities

• Develop and maintain a marketing plan and sales budget with the General Manager.
• Solicit new and existing business accounts to meet and exceed revenue goals predominately through outside sales calls, relationships, telephone solicitation, site tours and written communication/collateral.
• Develop/maintain knowledge of market trends, competition, and customers.
• Attend trade shows, community events and industry meetings.
• Prepare correspondence to customers, internal booking reports and file maintenance.
• Finalize all books/contracts in a timely manner servicing guests through the process.
• Participate in revenue management call, assist with hotel budget planning and forecasting.
• Pursue new clients through creative/innovative sales techniques.
• Qualify clients, develop proposals, and prepare contracts.
• Ensure effective utilization of selling guidelines to maximize revenue contribution from all segments.
• Initiate and implement sales promotional programs with travel partners.
• Anticipate guests’ needs, respond promptly, and acknowledge all guests.
• Work with other departments within the hotel to provide quality service to customers.
• Train front desk staff and other applicable staff members on sales call process.
• Conduct on-site tours.
• Follow-up on group business (pending, tentative and booked) to ensure client satisfaction and materialization at hotel.

Qualifications

• Knowledge of sales process, client base, and general market knowledge.
• Ability to negotiate, convince, sell and influence professionals and hotel guests.
• Knowledge of revenue management and ability to successfully forecast business on both short-term and long-term basis.
• Able to develop and maintain rapport with key community contacts to ensure a visible presence in the community.
• Ability to investigate and analyze current activities or information in the sales field and make logical conclusions and recommendations.
• Possess proficient computer skills including knowledge of MS Office products, knowledge of brand operating systems preferred.

Benefits

• PTO with immediate accrual
• Access 50% of your wages prior to payday
• Discount program for car rentals, travel, entertainment, etc.
• Hotel Discounts Worldwide
• Health Insurance
• Dental Insurance
• Vision Insurance
• Basic Life/AD&D and Supplemental Life Insurance
• Voluntary Options - Critical Illness/Accident/Hospital Indemnity/Short Term Disability/Legal
• Employer Sponsored Long-Term Disability Coverage
• 401(k) with immediate match
• Double Time for Holidays Worked
• Health Savings Account
• Employee Assistance Program (EAP)
• Dependent Care FSA