Director of Sales

Staybridge Suites Denver North Thornton; Thornton (CO); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

PTO accrual

Wage advance

Discounts

Hotel discounts

Health insurance

Dental insurance

Vision insurance

Life insurance

Long-term disability

401(k) match

Double time for holidays worked

Health Savings Account

EAP

Dependent Care FSA

Job summary

Staybridge Suites Denver North Thornton seeks a Director of Sales to grow revenue from corporate, group and leisure segments. You will negotiate win-win deals and lead the team to deliver exceptional client experiences, while developing long-term relationships.

You will craft marketing plans, manage budgets, and represent the brand at trade shows and community events, ensuring profitable results and strong market presence in the Denver area.

Qualifications

• Knowledge of sales process and market to drive revenue.
• Ability to negotiate and close complex deals with clients.
• Understanding of revenue management and forecasting for hotels.

Responsibilities

• Develop and maintain a marketing plan and sales budget with the General Manager.
• Solicit new and existing business accounts to meet revenue goals via outside sales calls and site tours.
• Attend trade shows and industry events; prepare customer communications and reports.
• Coordinate with hotel teams to ensure service excellence and client satisfaction.
• Train staff on sales processes and conduct on-site property tours.
• Pursue new clients with innovative sales techniques and proposals.

Skills

Sales process

Negotiation

Revenue management

Community relations

Market analysis

MS Office

CRM knowledge

Communication

Tools

Brand operating systems

Job description

A successful Director of Sales will drive business by sharing our brand of hospitality with potential corporate, group and leisure guests. They will use their warm and professional personality to develop and build long term relationships with our key clients. A Director of Sales is an expert in negotiating and delivering win-win deals for the hotel and the client, as well as leading the team to deliver on those expectations.

RESPONSIBILITIES

• Develop and maintain a marketing plan and sales budget with the General Manager.
• Solicit new and existing business accounts to meet and exceed revenue goals predominately through outside sales calls, relationships, telephone solicitation, site tours and written communication/collateral.
• Develop/maintain knowledge of market trends, competition, and customers.
• Attend trade shows, community events and industry meetings.
• Prepare correspondence to customers, internal booking reports and file maintenance.
• Finalize all books/contracts in a timely manner servicing guests through the process.
• Participate in revenue management call, assist with hotel budget planning and forecasting.
• Pursue new clients through creative/innovative sales techniques.
• Qualify clients, develop proposals, and prepare contracts.
• Ensure effective utilization of selling guidelines to maximize revenue contribution from all segments.
• Initiate and implement sales promotional programs with travel partners.
• Anticipate guests’ needs, respond promptly, and acknowledge all guests.
• Work with other departments within the hotel to provide quality service to customers.
• Train front desk staff and other applicable staff members on sales call process.
• Conduct on-site tours.
• Follow-up on group business (pending, tentative and booked) to ensure client satisfaction and materialization at hotel.

QUALIFICATIONS

• Knowledge of sales process, client base, and general market knowledge.
• Ability to negotiate, convince, sell and influence professionals and hotel guests.
• Knowledge of revenue management and ability to successfully forecast business on both short-term and long-term basis.
• Able to develop and maintain rapport with key community contacts to ensure a visible presence in the community.
• Ability to investigate and analyze current activities or information in the sales field and make logical conclusions and recommendations.
• Possess proficient computer skills including knowledge of MS Office products, knowledge of brand operating systems preferred.

BENEFITS

• PTO with immediate accrual
• Access 50% of your wages prior to payday
• Discount program for car rentals, travel, entertainment, etc.
• Hotel Discounts Worldwide
• Health Insurance
• Dental Insurance
• Vision Insurance
• Basic Life/AD&D and Supplemental Life Insurance
• Voluntary Options – Critical Illness/Accident/Hospital Indemnity/Short Term Disability/Legal
• Employer Sponsored Long-Term Disability Coverage
• 401(k) with immediate match
• Double Time for Holidays Worked
• Health Savings Account
• Employee Assistance Program (EAP)
• Dependent Care FSA