Director of Sales

Hospitality America; Springdale (AR); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary & bonus

Fun work environment

Training & growth opportunities

Paid holidays

Job summary

Hospitality America seeks an energetic Director of Sales to guide direct sales for the Sundry Hotel Springdale, Tapestry Collection by Hilton, a brand-new property opening soon in Springdale, AR. You will showcase leadership, build key accounts, and drive revenue while aligning with brand standards.

You’ll forecast, develop budgets, and lead the sales team to deliver exceptional customer experiences. This role requires 3–4 years of sales experience with Hilton familiarity preferred.

Qualifications

• Exceptional verbal and written communication skills.
• Ability to cultivate a productive team that embodies PEACH.
• Ability to work in a fast-paced, high-pressure environment where priorities are constantly changing.
• Strong knowledge of Delphi.fdc and Hilton proprietary systems preferred but not required.
• Hilton experience is preferred but not mandatory
• Minimum of 3-4 years of sales experience.

Responsibilities

• Grow existing accounts and generate new business, utilizing available resources.
• Serve as the hotel and market expert communicating all related information to inform the sales strategy.
• Provide financial leadership of the sales process including group/catering revenue; forecast, budget, and reviews.
• Conduct ongoing reviews of competitors and adjust strategy.
• Engage with the local community to increase brand/product awareness.
• Develop and maintain relationships with account decision makers and brand liaisons.
• Communicate objectives clearly to the hotel team and ensure alignment on sales strategies.
• Ensure revenue team participation in strategy decisions and update plans accordingly.
• Maintain sales reports tracking performance across reporting channels.

Skills

Sales experience

Communication

Team leadership

Tools

Delphi.fdc

Hilton proprietary systems

Job description

We are seeking an energetic, community-oriented Director of Sales to guide the direct sales efforts of our soon to open Sundry Hotel Springdale, Tapestry Collection by Hilton. In this role, you’ll have the ability to showcase your leadership and sales skills, creating exceptional customer experiences, all while enjoying a competitive salary. This is a great opportunity in a brand new hotel!

ABOUT US:

At Hospitality America, winner of Top Workplaces USA for the third year in a row, we believe that everyone should have a work environment that is both fun and rewarding. As a valued member of our Hospitality America family, you'll be an integral part of a dedicated team that is driven by our exceptional people, and our values which are guided by the acronym P.E.A.C.H.

• PASSIONATE – Passionate with the spirit to serve.
• EXCELLENCE – Committed to excellence that inspires results.
• ADAPTABLE – Adjust, adapt, and overcome.
• COMMUNITY – Creators of collaborative community invested in growth.
• HUMBLE – Humble, trustworthy, and transparent.

What You'll Do

• Grow existing accounts and generate new business, utilizing available resources including, but not limited to, Delphi, brand specific tools, TravelClick, ProfitSage, internal BI tools, etc.
• Serve as the hotel and market expert communicating all related, relevant information to inform the sales strategy.
• Provide financial leadership of the sales process including group/ catering revenue. Forecast, prepare, and participate in the creation of the annual budget and prepare financial reviews at the property level and above.
• Conduct ongoing, comprehensive reviews of competitors, understand their comp sets, current and targeted business mix, as well as their strategy.
• Actively engage in the local community to further increase brand/product awareness via approved memberships, charitable activities, and business community/networking events.
• Develop and maintain strong relationships with account decision makers, brand liaisons, housing agencies, etc.
• Engage in open, direct, and respectful communication of objectives to the entire hotel team, ensuring everyone is informed and included about sales strategies.
• Ensure key stakeholders of the hotel revenue team actively participate in every strategy-related decision and that all tactical/ operational plans are understood, agreed upon and updated for successful implementation.
• Maintain sales reports to track performance and progress towards goals, ensuring data is accurate across various reporting channels.

WHY Sundry Hotel Springdale, Tapestry Collection By Hilton

• Competitive Salary and Bonus: We believe in recognizing and rewarding our team members for their hard work
• Exciting and Fun Work Environment: Nobody wants to work in a dull and boring environment, join a team that believes you should enjoy coming to work every day!
• Top Notch Training and Growth Opportunities: We'll make sure you have what you need to excel in your career!
• Paid holidays and vacation time.

Education And Experience

• Exceptional verbal and written communication skills.
• Ability to cultivate a productive team that embodies PEACH.
• Ability to work in a fast-paced, high-pressure environment where priorities are constantly changing.
• Strong knowledge of Delphi.fdc and Hilton proprietary systems preferred but not required.
• Hilton experience is preferred but not mandatory
• Minimum of 3-4 years of sales experience

PHYSICAL DEMANDS:

• Must be able to stand for prolonged periods of time.
• Must be able to lift up to 15 pounds.
• Must be able to navigate various departments of the organization's physical premises.

TRAVEL:

Less than 5%.

AFFIRMATIVE ACTION/EEO STATEMENT:

Hospitality America, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

ADDITIONAL INFORMATION:

This job description in no way states or implies that these are the only duties to be performed by the employee filling this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform this position's essential functions.

This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.