Director of Sales

Experience Senior Living; Florida; Presencial; USD 90.000 - 140.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental and vision

STD/LTD

Life insurance

401k with employer matching

Paid holidays

PTO

Descripción de la vacante

Experience Senior Living is seeking a Director of Sales to lead the community's sales initiatives and drive census growth. The role focuses on in-person visits, tours, and building relationships with referral sources to ensure high conversion of inquiries to move-ins.

The candidate should have a background in senior living sales, strong communication skills, and the ability to manage a team across weekends and holidays. A Bachelor's degree or equivalent experience is preferred.

Formación

• Bachelor's degree or equivalent experience and education preferred.
• Background in sales or leasing in the health care or senior living industry helpful.
• Creative and out of the box thinking desired.
• Expertise in relationship selling and ability to close.
• Experience with motivational interviewing techniques preferred.

Responsabilidades

• Meet or exceed monthly company/community sales standards.
• Primary focus on sales zone activities including face to face visits and tours.
• Respond to inquiries by telephone, email, online, and in person.
• Maintain the community’s database with inquiries, referrals, and follow up communications.
• Develop and maintain relationships with referral sources and conduct field visits.
• Qualify referral sources and match services to needs to maximize referrals.
• Research local competition and new services; update market information.
• Create and oversee the annual community sales and marketing plan and ROI analysis.
• Track move-ins/move-outs and manage referral activity follow-ups.
• Assist with move-in paperwork and ensure compliance with policies and state regulations.
• Provide regional management with reports on sales efforts and census growth.
• Attend sales training events and implement techniques to grow census/revenue.
• Promote events to attract residents and visitors.

Conocimientos

Relationship selling

Closing

Motivational interviewing

Verbal communication

Written communication

English language

Educación

Bachelor's degree or equivalent experience

Herramientas

Microsoft Outlook

Microsoft Word

Microsoft Excel

PowerPoint

Descripción del empleo

The Experience Senior Living Team is comprised of dynamic professionals that are fueled by their passion to empower people as they grow older to live life to the fullest. They are creators, architects, nurses, researchers, programmers, marketers, facilitators, developers, investors, and caregivers, all focused on making a positive impact on the lives of residents, their families and team members.

We are looking for a Director of Sales to join our amazing team!

Responsibilities:

• Meet or exceed monthly company/community sales standards.
• Primary focus on “sales zone” activities including face to face-including client home visits, voice to voice, creative follow up and purposeful planning for effective execution.
• Respond to telephone, email-online, & in-person inquiries, remotely and in real time where possible, and conduct walk-in and scheduled tours with prospective residents or interested parties.
• Accurately maintain the community’s database by collecting and entering information about new inquiries and referral sources and recording consistent and appropriate follow up communication with inquiries, prospective residents & influencers, and referral source contacts.
• Develop and maintain relationships with potential referral sources and conduct on-going field visits.
• Qualify all current and potential referral sources, effectively matching our services to their needs, thus maximizing referral potential.
• Research and maintain current information on local competition and new services and competitors entering the marketplace.
• Create and oversee the annual community sales and marketing plan. Analyze data related to the return on investment and suggest changes in strategies or services to respond to changing market conditions. Oversee advertising and collateral.
• Accurately track move-ins, move-outs, transfers, and quantity vs. quality of referral activity, determining appropriate follow-up actions.
• As necessary, assist the team in completing the necessary move-in paperwork ensuring a smooth transition for the resident and acting in compliance with company policies and appropriate State Licensing regulations.
• Provide regional management with necessary paperwork and reports to actively monitor sales efforts.
• Attend and participate in core sales training events and maximize techniques to grow census/revenue.
• Provide opportunities for greater community members and prospects to visit and tour the community by promoting appropriate unique events.
• Monitor and manage the budget of the department.

• May perform other duties as assigned.

• Experience insenior living, includingassisted living and memory care environments preferred
• Bachelor's degree orequivalent experience and education preferred
• Background in sales or leasing in the health care or senior living industry helpful
• Creative and"out ofthe box" thinker desired
• Expertise in “relationshipselling” and a demonstrated ability to close
• Experience with motivational interviewing techniques preferred
• Must demonstrate competence in the following areas:
• Ability to connect and build trust with clients and their circle of influence
• Ability to understand and manage emotions arising from client situations
• Ability to guide clients toward solutions
• Experience in a customerservice-oriented setting necessary
• Demonstrated ability to work in a team environment
• Ability to show sincerity and empathy
• Effective verbal and writtencommunication skills are required, including the ability to communicate openly,honestly, and responsibly with others
• Ability to read, speak, andunderstand the English language
• Ability to work nights, weekends andholidays required
• Proficient in Microsoft Outlook, Word, Excel, and PowerPoint
• Must possess a current driver's license
• Connect and help residents transition from home to community through thoughtful engagement at every level of interaction
• Ability to work varied schedules to include weekends, evenings, and holidays.

We offer a full benefits package that includes medical, dental, vision, STD/LTD, life and voluntary life, 401k with employer matching, paid holidays, and up to 20 days PTO in the first three years.

Background Screening Requirement

Employment is contingent upon successful completion of background screening in accordance with Florida law and company policy. Certain positions may require fingerprinting and Level 1 or Level 2 background screening. Applicants can review Florida care provider background screening requirements here: https://info.flclearinghouse.com