Director of Sales

Experience Senior Living LLC.; Denver (CO); On-site; USD 120,000 - 130,000; Full time

Benefits offered by this job

Medical insurance

401(k) with employer matching

Paid holidays

Up to 20 days PTO

Job summary

Experience Senior Living seeks a Director of Sales for The Reserve Cherry Creek, opening January 2028 in Denver. Lead pre-opening sales, marketing, market analysis, referral development, and establish the sales culture from the ground up.

You will manage a full-cycle sales operation, build relationships with referrals, coordinate with development and operations, track metrics, and oversee the annual sales and marketing plan.

Qualifications

• Experience in senior living or assisted living sales is required.
• Expertise in relationship selling with demonstrated closing ability.
• Strong communication (verbal and written) and empathy for residents and families.
• Proficiency with CRM systems and sales analytics preferred.

Responsibilities

• Lead all pre-opening sales and marketing initiatives and achieve pre-leasing goals.
• Develop and nurture referral sources and partners to build a robust sales pipeline.
• Coordinate with development, construction, and operations to align sales with milestones.
• Manage move-ins and ensure a smooth transition for residents and families.
• Oversee annual sales and marketing plan and track ROI.

Skills

Relationship selling

Communication

Motivational interviewing

Client trust-building

MS Office proficiency

Driver's license

Education

Bachelor's degree or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Experience Senior Living is excited to introduce The Reserve Cherry Creek scheduled to open in January 2028. As we progress through the final stages of development, we are seeking a Director of Sales to lead and execute pre-opening sales and marketing efforts. This role will be instrumental in building market awareness, establishing referral relationships, and driving initial occupancy prior to opening and beyond. The Director of Sales will play a key role in shaping the community’s sales culture from the ground up.

Pre-opening / development-focused responsibilities:

• Lead all pre-opening sales and marketing initiatives, including market analysis, pricing recommendations, sales strategy development, and achievement of pre-leasing goals.
• Establish and cultivate strong relationships with local referral sources, influencers, and community partners to build brand presence and a robust sales pipeline prior to opening.
• Collaborate closely with development, construction, and operations teams to align sales efforts with project milestones, model readiness, and opening timelines.
• Support the development of sales systems, CRM processes, collateral, and tour experiences, ensuring readiness for transition into stabilized operations.

Responsibilities:

• Meet or exceed monthly company/community sales standards.
• Primary focus on "sales zone" activities including face to face-including client home visits, voice to voice, creative follow up and purposeful planning for effective execution.
• Respond to telephone, email-online, & in-person inquiries, remotely and in real time where possible, and conduct walk-in and scheduled tours with prospective residents or interested parties.
• Accurately maintain the community’s database by collecting and entering information about new inquiries and referral sources and recording consistent and appropriate follow up communication with inquiries, prospective residents & influencers, and referral source contacts.
• Develop and maintain relationships with potential referral sources and conduct on-going field visits.
• Qualify all current and potential referral sources, effectively matching our services to their needs, thus maximizing referral potential.
• Research and maintain current information on local competition and new services and competitors entering the marketplace.
• Create and oversee the annual community sales and marketing plan. Analyze data related to the return on investment and suggest changes in strategies or services to respond to changing market conditions. Oversee advertising and collateral.
• Accurately track move-ins, move-outs, transfers, and quantity vs. quality of referral activity, determining appropriate follow-up actions.
• As necessary, assist the team in completing the necessary move-in paperwork ensuring a smooth transition for the resident and acting in compliance with company policies and appropriate State Licensing regulations.
• Provide regional management with necessary paperwork and reports to actively monitor sales efforts.
• Attend and participate in core sales training events and maximize techniques to grow census/revenue.
• Provide opportunities for greater community members and prospects to visit and tour the community by promoting appropriate unique events.
• Monitor and manage the budget of the department.

• May perform other duties as assigned.

• Experience insenior living, includingassisted living and memory care environments required
• Blue-sky sales experience in Senior Living is required for this role
• Bachelor's degree orequivalent experience and education preferred
• Background in sales or leasing in the health care or senior living industry helpful
• Creative and"out ofthe box" thinker desired
• Expertise in "relationshipselling" and a demonstrated ability to close
• Experience with motivational interviewing techniques preferred
• Must demonstrate competence in the following areas:
  • Ability to connect and build trust with clients and their circle of influence
  • Ability to understand and manage emotions arising from client situations
  • Ability to guide clients toward solutions
• Experience in a customerservice-oriented setting necessary
• Demonstrated ability to work in a team environment
• Ability to show sincerity and empathy
• Effective verbal and writtencommunication skills are required, including the ability to communicate openly,honestly, and responsibly with others
• Ability to read, speak, andunderstand the English language
• Ability to work nights, weekends andholidays required
• Proficient in Microsoft Outlook, Word, Excel, and PowerPoint

• Must possess a current driver's license
• Connect and help residents transition from home to community through thoughtful engagement at every level of interaction
• Ability to work varied schedules to include weekends, evenings, and holidays.

We offer a full benefits package that includes medical, dental, vision, STD/LTD, life and voluntary life, 401k with employer matching, paid holidays, and up to 20 days PTO in the first three years.

Compensation: $120,000 - $130,000

Application Deadline:

We anticipate reviewing applications through October 31st, 2026.