Director of Sales

Plazahotelelpaso; Cambridge (MA); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

401k Company Match

Free Basic Life Insurance

Travel Discounts

Commuter Transit and Parking Benefits

Bonuses and Incentives

Employee Development

Job summary

Holiday Inn Express & Suites Boston-Cambridge is seeking a Director of Sales to drive revenue growth across the Cambridge and Boston market. Lead a team, develop strategic plans, and manage key accounts to maximize RevPAR and market share.

The role emphasizes direct sales, relationship building, and delivering measurable results in a high-volume environment. Strong leadership, negotiation, and industry knowledge are essential for success.

Qualifications

• Four-year college degree required; advanced coursework in business or marketing is a plus.
• Proven sales experience in hospitality, with capability for strategic accounts.
• Public relations and community marketing experience.
• Proficient with Excel, Word, Delphi and Access databases.

Responsibilities

• Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand standards.
• Develop strategic plans using internal and external data to cover all business segments.
• Understand sales and business processes to support corporate and hotel goals and enhance customer value.
• Identify customer requirements and craft offers that increase hotel revenue share.
• Monitor sales team objectives and adjust actions to meet annual marketing plan goals.
• Achieve annual hotel revenue goals as established in the budget.
• Maintain relationships with key accounts to boost satisfaction and revenue.
• Negotiate terms that satisfy customer requirements and close opportunities.

Skills

Leadership

Strategic planning

Negotiation

Sales

Relationship building

Education

Bachelor's degree or higher

Advanced coursework in business/marketing/communications

Tools

Excel

Word

Delphi

Access

Job description

Opportunity: Director of Sales

Holiday Inn Express & Suites Boston-Cambridge is hiring a Director of Sales to drive revenue growth within the competitive Cambridge and Boston market. This role focuses on capturing corporate and demand through direct sales and strategic account management. You will leverage IHG systems to maximize RevPAR and outperform the local competitive set. We provide the autonomy to execute your own sales plans while managing key relationships across diverse market segments. This position offers a platform to demonstrate leadership in a high-volume operation.

Your Growth Path

Area Director of Sales - Regional Director of Sales - VP of Sales

Your Focus

• Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.


• Use internal and external resources and data to develop strategic plans to incorporate all business segments.


• Understand sales and business processes, support corporate and hotel goals and contribute to enhancement of customer value.


• Identify customer business requirements and craft customer offers, which result in increased revenue share for the hotel.


• Monitor achievement of objectives for the sales team and take appropriate action to correct shortfalls versus the annual marketing plan.


• Achieve annual hotel revenue goals as agreed upon and established in the annual budget.


• Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue.


• Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements.


• Articulate and leverage the benefits of the hotel to close sales opportunities.


• Prepare and maintain a current annual marketing plan with measurable and specific initiatives detailed to maintain and grow each business segment.


• Accept leadership responsibilities by modeling proper selling techniques, effective development of others and commitment to industry, and personal development.


• Develop effective presentations (orally and written) where ideas, opinions, recommendations and conclusions are clearly understood.


• Travel locally to conduct outside calls, promote the hotel, and review competition.


• Follow sustainability guidelines and practices related to HHM's EarthView program.


• Perform other duties as requested by management.

Your Background and Skills

• Four-year college degree required; additional/advanced degree coursework in business administration, marketing and communications a plus.


• Previous sales experience in a comparable hotel size and scope required with operations experience preferred.


• Public relations and community marketing experience required.


• Proficient in use of Excel, Word, Delphi and access database tools.

HHM Benefits and Perks

• Medical, Dental and Vision Health Insurance


• Paid Time Off


• 401k Company Match


• Free Basic Life Insurance


• Travel Discounts


• Commuter Transit and Commuter Parking Benefits


• Quarterly Bonuses and Incentives


• Employee Assistance and Wellness Program


• Educational/Professional Development


• Technology Reimbursements

Work Environment and Context

• Work schedule varies and may include occasionally working on holidays, weekends.


• Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard.


• Moderate travel between hotel and client's locations required.

What We Believe

People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It

Source: HHM Hotels