Director of Sales

Holiday Inn Express & Suites Boston - Cambridge; Cambridge (MA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Paid time off

401k match

Travel discounts

Commuter benefits

Bonuses

Professional development

Tech reimbursements

Job summary

Holiday Inn Express & Suites Boston-Cambridge is seeking a Director of Sales to drive revenue growth across Cambridge and Boston markets. You will lead direct sales and strategic accounts, leveraging IHG systems to maximize RevPAR and outperform competitors.

The role offers autonomy to execute sales plans, develop key relationships across market segments, and demonstrate leadership in a high-volume operation with travel to client sites.

Qualifications

• Four-year college degree required; advanced coursework in business administration, marketing or communications a plus.
• Previous sales experience in a hotel of comparable size and scope.
• Public relations and community marketing experience required.
• Proficient in Excel, Word, Delphi and Access database tools.

Responsibilities

• Interview, select, train, schedule, coach, and support associates to meet brand standards.
• Develop strategic plans to incorporate all business segments using data resources.
• Identify customer requirements and craft offers to increase hotel revenue share.
• Monitor sales objectives and correct shortfalls against the annual plan.
• Achieve annual revenue goals and maintain key account relationships.
• Negotiate terms to satisfy customer requirements and close sales.
• Develop annual marketing plan with measurable initiatives for each segment.
• Travel locally for outside calls, promote the hotel, and review competition.
• Follow EarthView sustainability guidelines and other duties as assigned.

Skills

Sales experience

Public relations

Community marketing

Excel

Word

Delphi

Access

Education

Four-year college degree

Business administration coursework

Marketing coursework

Job description

Opportunity: Director of Sales

Holiday Inn Express & Suites Boston-Cambridge is hiring a Director of Sales to drive revenue growth within the competitive Cambridge and Boston market. This role focuses on capturing corporate and demand through direct sales and strategic account management. You will leverage IHG systems to maximize RevPAR and outperform the local competitive set. We provide the autonomy to execute your own sales plans while managing key relationships across diverse market segments. This position offers a platform to demonstrate leadership in a high-volume operation.

Your Growth Path

Area Director of Sales – Regional Director of Sales – VP of Sales

Your Focus

• Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
• Use internal and external resources and data to develop strategic plans to incorporate all business segments.
• Understand sales and business processes, support corporate and hotel goals and contribute to enhancement of customer value.
• Identify customer business requirements and craft customer offers, which result in increased revenue share for the hotel.
• Monitor achievement of objectives for the sales team and take appropriate action to correct shortfalls versus the annual marketing plan.
• Achieve annual hotel revenue goals as agreed upon and established in the annual budget.
• Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue.
• Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements.
• Articulate and leverage the benefits of the hotel to close sales opportunities.
• Prepare and maintain a current annual marketing plan with measurable and specific initiatives detailed to maintain and grow each business segment.
• Accept leadership responsibilities by modeling proper selling techniques, effective development of others and commitment to industry, and personal development.
• Develop effective presentations (orally and written) where ideas, opinions, recommendations and conclusions are clearly understood.
• Travel locally to conduct outside calls, promote the hotel, and review competition.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Perform other duties as requested by management.

Your Background And Skills

• Four-year college degree required; additional/advanced degree coursework in business administration, marketing and communications a plus.
• Previous sales experience in a comparable hotel size and scope required with operations experience preferred.
• Public relations and community marketing experience required.
• Proficient in use of Excel, Word, Delphi and access database tools.

HHM Benefits And Perks

• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Quarterly Bonuses and Incentives
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Technology Reimbursements

Work Environment and Context

• Work schedule varies and may include occasionally working on holidays, weekends.
• Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard.
• Moderate travel between hotel and client’s locations required.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It