Director of Rooms

Kimpton Cottonwood Hotel; Omaha (NE); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Hotel discounts

Tuition reimbursement

Paid time off

401K match

Job summary

Kimpton Cottonwood Hotel in Omaha seeks a Director of Rooms to lead our Front Office and Housekeeping teams, delivering the exceptional guest experience our luxury lifestyle hotel is known for. You will balance daily operations with the big picture, developing leaders and maintaining high standards across departments.

The role requires strong leadership, budgeting, forecasting, and a deep commitment to guest satisfaction, with the ability to drive continuous improvement in a fast-paced

Qualifications

• Previous leadership experience in hotel rooms operations, ideally within a full-service or luxury hotel environment.
• Strong understanding of Front Office and Housekeeping operations and how they work together to support the overall hotel.
• Ability to develop leaders, build strong teams, and hold others accountable.
• Experience with budgeting, labor management, forecasting, and departmental financial performance.
• Genuine commitment to guest satisfaction, quality standards, and continuous improvement.
• Strong communication, organization, and problem-solving skills in a fast-paced environment.

Responsibilities

• Lead Front Office and Housekeeping teams to deliver the guest experience in a luxury environment.
• Balance daily operations with the bigger picture and drive operational standards and consistency.
• Develop leaders, drive results, and foster an environment where team members and guests feel cared for.

Skills

Leadership

Budgeting

Labor management

Forecasting

Guest satisfaction

Communication skills

Job description

At The Cottonwood, we’re more than just a boutique hotel — we’re a proud team of passionate people who care deeply about what we do, how we do it, and the impact we make in our community. Located in Omaha's vibrant Blackstone District, where history continues to come to life, our hotel stands as a modern icon with a deep-rooted legacy. Once the historic Blackstone Hotel, The Cottonwood has become a local gem, blending timeless elegance with contemporary style. Known for its stylish charm, state-of-the-art amenities, and a level of service that continually raises the bar in the hospitality industry, our hotel stands as a tribute to the past, refreshed for a new era.

Joining our team means stepping into an environment where creativity is celebrated, ideas are welcomed, and every role plays a key part in creating unforgettable guest experiences. Whether you’re welcoming guests at the front desk, crafting cocktails in our bar, or supporting behind the scenes, your work matters — and it’s appreciated. We’re proud of who we are: a team that works hard, supports one another, and genuinely loves what we do. We believe hospitality should feel personal, and that starts with how we treat each other. Here, you’ll find a collaborative, uplifting culture where you’re encouraged to grow, shine, and make a difference.

If you’re looking for more than just a job — if you want to be part of a place that feels like home, where your talents are valued, and your passion has a purpose — then we’d love to meet you. Come join us at The Kimpton Cottonwood Hotel and be part of a team that’s redefining hospitality in Omaha — one guest, one moment, and one great team member at a time.”

Overview

The Cottonwood is looking for a Director of Rooms to lead our Front Office and Housekeeping teams and help deliver the experience our guests have come to expect from one of Omaha’s premier luxury lifestyle hotels.

With 205 guest rooms and a unique place in Omaha’s hospitality scene, The Cottonwood requires a leader who can balance the details of daily operations with the bigger picture. We’re looking for someone who understands that a great guest experience starts with a great team, strong operational standards, and consistency in the details that matter. Someone who can develop leaders, drive results, and create an environment where both our team members and guests feel taken care of.

If you’re a hands-on leader who knows how to bring people together, keep operations running smoothly, and continuously look for ways to improve, we’d love to have you join The Cottonwood.

Qualifications

• Previous leadership experience in hotel rooms operations, ideally within a full-service or luxury hotel environment.
• A strong understanding of Front Office and Housekeeping operations and how they work together to support the overall hotel.
• The ability to develop leaders, build strong teams, and hold others accountable.
• Experience with budgeting, labor management, forecasting, and departmental financial performance.
• A genuine commitment to guest satisfaction, quality standards, and continuous improvement.
• Strong communication, organization, and problem-solving skills, with the ability to adapt in a fast-paced environment.

Benefits

The Cottonwood is a distinctive part of Omaha’s hospitality community, and we take pride in creating experiences that bring people back. We’re looking for a leader who shares that pride, values collaboration, and wants to make a meaningful impact on both our team and our operation.

If you’re ready to lead, develop your team, and help us continue raising the bar at The Cottonwood, we’d love to hear from you!

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays).
• 401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.