Director of Residential Services & Community Living

Elizabeth Richardson Center Inc; Springdale (AR); On-site; USD 50,000 - 55,000; Full time

Job summary

Elizabeth Richardson Center in Springdale, AR is seeking a Residential Services Director to provide leadership, supervision, and operational oversight for ERC’s residential services, ensuring safe, person-centered supports aligned with PCSPs, CES Waiver requirements, and ERC standards.

You will manage DSP performance, staffing continuity, home operations, activity planning, documentation quality, regulatory compliance, and overall quality of daily supports, with an emphasis on dignity,

Qualifications

• High school diploma or equivalent; bachelor's degree preferred.
• Relevant experience in residential or human-services settings.
• Supervisory or program-management experience preferred.

Responsibilities

• Supervise residential DSPs and staff, provide coaching and evaluation.
• Coordinate staffing, scheduling, on-call leadership, and coverage.
• Oversee daily operations of ERC residential homes and ensure safety.
• Ensure PCSP goals, health and safety, and documentation compliance.
• Monitor quality of life, activities, and community integration.
• Assist with administrative and fiscal oversight.

Skills

Leadership

Communication

Problem-solving

Organization

Collaboration

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Microsoft Office

Electronic documentation systems

Email

Job description

Elizabeth Richardson Center in Springdale, AR is seeking a Residential Services Director to provide leadership, supervision, and operational oversight for ERC’s residential services, ensuring safe, person-centered supports aligned with PCSPs, CES Waiver requirements, and ERC standards.

You will manage DSP performance, staffing continuity, home operations, activity planning, documentation quality, regulatory compliance, and overall quality of daily supports, with an emphasis on dignity,