Director Of Residential - Bergen County

Paycom; Hackensack (NJ); On-site; USD 65,000 - 70,000; Full time

Job summary

Paycom in Hackensack, NJ is seeking a Director of Residential Services to lead residential program operations in Bergen County. You will oversee daily operations, ensure quality, manage intake and occupancy, and supervise staff to support client-centered services.

The role requires a Master’s or Bachelor’s with significant administrative experience in behavioral health, including supervision, with a NJ driver’s license.

Qualifications

• Master’s degree in a related field with 2 years administrative experience in behavioral health.
• Or a Bachelor’s degree with 4 years administrative experience, including 2 years supervisory.
• Valid New Jersey driver’s license with a clean driving record (minimum 3 years).
• Experience with regulatory compliance and licensing processes.

Responsibilities

• Lead and manage residential program operations and staff.
• Ensure adequate staffing coverage and maintain occupancy levels.
• Participate in intake assessments and admissions processes.
• Monitor program compliance with federal/state regulations and agency policies.
• Serve as program administrator to ensure effective daily operations.
• Support staff training, supervision, and professional development.
• Collaborate with licensing and regulatory agencies during inspections.
• Report incidents in accordance with Division Circular #14 and agency policies.
• Promote a culture aligned with the organization’s mission, values, and quality standards.
• Perform additional duties as needed.

Skills

Communication

Documentation

Behavioral health

Microsoft Word

Excel

Multitasking

Education

Master's degree

Bachelor's degree

Job description

Job Details

Job Location: Allen - Hackensack, NJ 07601, Salary Range: $65,000.00 - $70,000.00 Salary/year, Director of Residential Services for Bergen County, NJ

Job Summary

The Director of Residential Services oversees the development, implementation, and quality of residential programs. This role ensures effective daily operations, maintains program compliance, supervises staff, and supports client-centered services. The Director also manages intake processes, staffing coverage, occupancy levels, and regulatory adherence while promoting staff development and agency goals.

Key Responsibilities

• Lead and manage residential program operations and assigned staff


• Ensure adequate staffing coverage and maintain target occupancy levels


• Participate in intake assessments and admissions processes


• Monitor program compliance with federal/state regulations and agency policies


• Serve as program administrator to ensure effective daily operations


• Support staff training, supervision, and professional development


• Collaborate with licensing and regulatory agencies during inspections


• Report incidents in accordance with Division Circular #14 and agency policies


• Promote a culture aligned with EIHAB’s mission, values, and quality standards


• Perform additional duties as needed

Qualifications

Education & Experience:

• Master’s degree + 2 years’ administrative experience in behavioral health, OR


• Bachelor’s degree + 4 years’ administrative experience (including 2 years supervisory)

Licensure:

• Valid New Jersey driver’s license with a clean driving record (minimum 3 years)

Skills & Knowledge:

• Strong communication and documentation skills


• Familiarity with behavioral healthcare practices, especially with individuals with developmental disabilities


• Basic computer proficiency (Microsoft Word, Excel)


• Ability to manage multiple priorities and meet deadlines

Physical Requirements

• Ability to complete and implement Crisis Management Training


• Sit, stand, and move throughout the workday; lift up to 25 lbs


• Perform administrative and communication tasks (writing, phone, email)


• Work in close proximity with individuals and teams

Additional Requirements

• Must be at least 21 years’ old


• Complete required training within 90 days (Medication Administration, CPR/First Aid, abuse prevention, etc.)


• Maintain required certifications and health clearances


• Pass background check and registry screenings


• Comply with HIPAA, Danielle’s Law, and agency emergency procedures

Work Environment

This role involves both administrative and direct program oversight in a team-oriented environment. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.