Director of Residential and Online Master's Programs (Hybrid)

Cornell University; Town of Ithaca (NY); Híbrido; USD 120.000 - 146.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work arrangement

Health and wellbeing initiatives

Tuition assistance

Paid time off

Descripción de la vacante

Cornell University in Ithaca, NY invites applications for the Director Program role in Cornell Bowers. You will lead the college's integrated master's portfolio, including three residential programs and new online degrees launching in fall 2027, shaping strategy, operations, and partnerships across faculty and admin leadership.

You will recruit and develop a team, align enrollment and market strategies, and foster collaboration across programs and campuses to deliver outstanding student

Formación

• Master's degree or equivalent combination of education and experience.
• Experience with graduate, professional, executive, online, or related programs.
• Ability to develop organizational strategy and lead change initiatives.
• Experience supporting enrollment management, admissions, recruitment marketing, and CRM.
• Strong communication and relationship-building with diverse stakeholders.
• Ability to navigate complexity and balance competing priorities.
• Commitment to inclusion and belonging in student success.

Responsabilidades

• Lead Cornell Bowers' portfolio of master's degree programs, including three residential programs and the college's first online degree programs launching in fall 2027.
• Serve as the inaugural leader responsible for developing and implementing an integrated vision, strategy, and operating model for master’s education across the college.
• Lead the launch and growth of the new Master of Science in Artificial Intelligence and Master of Science in Applied Artificial Intelligence programs in partnership with faculty and college leadership.
• Bring together master’s programs historically operated independently by establishing coordinated practices and shared approaches.
• Develop enrollment, recruitment, admissions, and market development strategies for growth across master’s programs.

Conocimientos

Strategic leadership

Enrollment strategy

Communication

Managing complexity

Diversity and inclusion

Data-driven decision making

Travel flexibility

Educación

Master's degree

5–7 years relevant experience

Herramientas

CRM systems

Descripción del empleo

Who We Are

Born from a bold experiment that united technical innovation with a deeper understanding of the interplay of technology with humanity, the Cornell Ann S. Bowers College of Computer and Information Science continues to define the new frontier of tech.

Across the growing areas of computer science, information science, and statistics and data science—including artificial intelligence—Cornell Bowers pioneers emerging fields, develops the algorithms that power the information age, and is committed to creatively and thoughtfully exploring technology’s potential to advance our world. Cornell Bowers is home to more than 200 employees who drive our research, teaching, and innovation across campus and beyond.

Learn more about Cornell Bowers’ research and our history. If you’re excited by the intersection of technology and humanity, you’ll find a meaningful home here.

Who You Are

You are a strategic and collaborative leader who is energized by the opportunity to build something new while bringing people together around a shared vision. You thrive in complex environments where success depends on aligning stakeholders, developing innovative solutions, and turning ambitious ideas into sustainable programs and operations.

You have experience leading graduate, professional, executive, online, or related academic programs and understand how to balance strategy with execution. You are skilled at building partnerships, leading organizational change, and creating alignment across faculty, staff, and administrative leaders with diverse perspectives and priorities.

You are excited by the challenge of helping shape and grow an integrated portfolio of master's degree programs. You recognize opportunities to create shared approaches, strengthen coordination, improve student experiences, and build scalable systems that support long‑term success.

You also understand that strong academic programs require thoughtful enrollment and market strategies. Whether your background includes enrollment management, recruitment, admissions, marketing, CRM systems, business development, or related areas, you know how to use data, partnerships, and innovation to support sustainable growth.

Most importantly, you are excited by the opportunity to help define the future of master's education at Cornell Bowers. As the inaugural leader responsible for building Cornell Bowers’ integrated master's portfolio, you will launch two new online master’s degree programs in artificial intelligence, strengthen collaboration across existing master's programs, and build the strategies, systems, partnerships, and organizational framework that will support the next phase of graduate education at Cornell Bowers.

Position Highlights

• Lead Cornell Bowers' portfolio of master's degree programs, including three residential programs and the college's first online degree programs launching in fall 2027.
• Serve as the inaugural leader responsible for developing and implementing an integrated vision, strategy, and operating model for master’s education across the college.
• Lead the launch and growth of the new Master of Science in Artificial Intelligence and Master of Science in Applied Artificial Intelligence programs in partnership with faculty and college leadership.
• Bring together master’s programs that have historically operated independently by establishing coordinated practices, scalable infrastructure, and shared approaches that strengthen student experience and support future growth.
• Develop enrollment, recruitment, admissions, and market development strategies that advance growth across Cornell Bowers master's programs.
• Lead and develop a team of professional staff while fostering collaboration among faculty, academic departments, administrative units, and external partners.
• Help shape the future of graduate education at Cornell Bowers through strategic planning, innovation, new program development, and cross‑campus partnerships.

What We Need

• Education: Master's degree and 5 to 7 years’ relevant experience, or an equivalent combination of education and experience.
• Subject matter expertise: Direct experience with graduate, professional, executive, online, and/or related academic programs, and a strong understanding of the higher education landscape, graduate program enrollment trends and pressures, student success strategies, and the evolving needs of learners and employers.
• Strategic leadership and organizational change: Demonstrated experience developing organizational strategy, leading change initiatives, building consensus, and creating or transforming programs, services, teams, operating models, or organizational structures across multiple stakeholders, departments, or organizational units.
• Enrollment strategy: Experience supporting enrollment management, admissions, recruitment marketing, lead generation, CRM implementation or optimization, and other enrollment growth initiatives, including the use of data and market insights to inform strategy, decision‑making, and long‑term planning.
• Communication and relationship building: Demonstrated ability to build productive relationships and work effectively with faculty, students, staff, alumni, employers, industry partners, and other internal and external stakeholders, coupled with strong communication skills, including listening, writing, public speaking, presentation, and facilitation.
• Managing Complexity: Demonstrated ability to navigate significant complexity, balance competing priorities, exercise sound professional judgment, and develop innovative solutions in evolving environments where established practices, processes, or precedents may not exist.
• Inclusion and belonging: Demonstrated commitment to supporting students from all backgrounds to succeed; ability to serve as an advocate for students who are struggling or who have had less access to the recommended educational background; demonstrated effectiveness at building strong pipelines of students from many different backgrounds. Demonstrated skill in understanding cultural differences and proven experience connecting inclusion, belonging, and wellbeing practices to business goals.
• Technology, data, and compliance: Strong technical skills, experience using data to inform decision‑making and continuous improvement, and the ability to operate in compliance with federal, state, and university data privacy and security regulations, policies, and best practices relating to the access and use of student records. Sound professional judgment.
• Work requirements: The flexibility for occasional travel and to work occasional evenings and/or weekends, particularly during residential sessions for online master’s students and annually during Memorial Day Weekend to support Cornell Bowers and University Commencement activities.

It Would Be a Bonus if You Have Any of the Following

• Online learning, executive education, or adult learner experience.
• Demonstrated interest in artificial intelligence, including hands‑on use of AI tools to enhance productivity, decision making, or operations.

Rewards And Benefits

• This position is located in Ithaca, New York. This position is eligible for a hybrid work arrangement. For the first 90 days, the successful candidate will be expected to work fully on‑site for onboarding and training. After that, employees typically perform this role on‑campus 4 days per week and remotely 1 day per week at a location of employee's choosing within the United States. The New York Convenience of employer guidelines require New York State individual tax reporting and withholdings for this position. Additional individual state income tax filings may also be required if working temporarily outside New York State. The university reserves the right to modify, suspend, revoke, or terminate the hybrid work arrangement at any time.
• Cornell receives national recognition as an award‑winning workplace for our health, wellbeing, and sustainability initiatives.
• Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: Understand Your Benefits | Working at Cornell.
• Our leave provisions include three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1. To offer greater flexibility for observing faiths and traditions we also offer two additional floating holidays. Learn more about our generous leave provisions: Holiday and Accrued Time Off | Working at Cornell
• Cornell's impressive educational benefits include tuition‑free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program: Education Benefits | Working at Cornell.
• Follow this link to learn more about the Total Rewards of Working at Cornell: Total Rewards

University Job Title

Director Program

Job Family

Student Services

Level

H

Pay Rate Type

Salary

Pay Range

$119,758.00 - $146,370.00

Remote Option Availability

Hybrid

Company

Endowed

Contact Name

Sue Shipman

Contact Email

[e-mail]

Non-Union Positions

Noted Pay Ranges Reflect The Potential Pay Opportunity For Each Job Profile. The Hiring Rate Of Pay For The Successful Candidate Will Be Determined Considering The Following Criteria

• Prior relevant work or industry experience
• Education level to the extent education is relevant to the position
• Unique applicable skills
• Academic Discipline

To learn more about Cornell’s non-union staff job titles and pay ranges, see Career Navigator.

Union Positions

The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornell’s union wages, see Union Pay Rates.

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Employment Assistance

For general questions about the position or the application process, please contact the Recruiter listed in the job posting or email [e-mail].

If you require an accommodation for a disability in order to complete an employment application or to participate in the recruiting process, you are encouraged to contact Cornell Office of Civil Rights at voice [phone], or email at [e-mail].

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EEO Statement

Cornell welcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world‑class education and career opportunities, to further the founding principle of “... any person ... any study.” No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy‑related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual’s genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Cornell University embraces diversity in its workforce and seeks job candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds. We hire based on merit, and encourage people from historically underrepresented and/or marginalized identities to apply. Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA) and qualified individuals with disabilities under Section 503 of the Rehabilitation Act. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.

2026-11-03