Director of Resident Experience - Memory Support

Seascape at Naples; Naples (FL); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental and Vision

PTO & Floating Holidays

401k & Life Insurance

Employee Assistance Program

Job summary

Distinctive Living is seeking a Director of Resident Experience - Memory Support at Seascape at Naples in Naples, FL. This full-time role leads the memory care activity program and resident events to enrich quality of life for residents.

You will oversee all resident activities, coordinate monthly calendars, arrange entertainment, manage budgets, and collaborate with the management company to meet residents' needs while maintaining safety and compliance.

Qualifications

• Must have proven management experience and ability to manage staff.
• Minimum of three years' experience in assisted living preferred.
• High school diploma required; degree preferred.
• Strong coordination of resident activities within budget.

Responsibilities

• Assess resident interest and plan activities with new move-ins.
• Develop monthly activity calendar and promote participation.
• Coordinate and execute daily activities within budget.
• Arrange entertainment within budget and manage supplies.
• Staff transportation for activities and outings.
• Ensure safety and compliance with policies.
• Foster teamwork and positive impact on residents.

Skills

Staff management

Event planning

Budgeting

Resident engagement

Communication

Coordination

Education

High School Diploma

Associate or Bachelor’s in related field

Job description

Welcome to Distinctive Living, we're seeking a Director of Resident Experience - Memory Support (Full-Time) for our Seascape at Naples community in Naples, FL!

Here at Distinctive Living, we want our people to realize their full potential. We're passionate about personal and professional growth and will do everything we can to help you flourish. We deeply care about our team-members and partners and strive to provide a culture where people feel valued and inspired.

Job Summary

This position is responsible for all resident activities of a given managed community including coordinating all internal and external resident activities, creating the monthly activity calendar, arranging outside entertainment, assessing resident preferences, and guiding program to meet their needs and communicating with the management company on all appropriate matters.

Benefits when choosing a career with Distinctive:

• Medical, Dental and Vision benefits
• Paid Time Off, Floating Holidays
• 401k Retirement Plan & Life Insurance
• Team Member Assistance Program

Essential Functions

1. Assess resident interest and activity needs at time of move-in and ongoing by completing the Resident Interest Worksheet and meeting with all new residents within 7 days of move-in to determine what level of activities residents request to be a part of. Orients all residents to activity program and how to access activities.
2. Coordinates and carries out resident activities daily within budgeted limitations. Develops a calendar of events before the beginning of the month to stimulate residents in the areas of intellectual, physical, spiritual, and social needs. Promotes all activities within building to improve resident participation.
3. Follows schedule as written with minimal change and cancellation. Arranges entertainment within budgetary allotments to come into the building for residents' enjoyment. Complies with spending budget on activity supplies and entertainment.
4. On a quarterly basis, holds an event that may be used for marketing efforts. These resident events will also serve as marketing events as they involve the entertainment of our residents. Works with the Community Relations Director and other management staff to organize these events which include planning, advertising, set-up and clean-up.
5. Provides and staffs transportation for resident activities and other needs. Resident outings will be scheduled on the monthly calendar and will include site-seeing trips, destination locations, and medical trips. Coordinates any activity outings and any medical visit transportation with the assisted living community.
6. Ensures they and any employees reporting to them work in a safe manner and that unsafe actions are managed. Compliant with Safety Committee Standard. Should workplace injuries occur, the Department Heads and Directors are to assist the Executive Director when required with the investigation, return to work, and management of the injured worker communications with care provider and the management company.
7. Fosters teamwork with co-workers, shows initiative in overcoming obstacles, takes actions which assist others beyond job responsibilities, and has a positive impact on co-workers, residents, and visitors.

Education and Experience

• High School Diploma or equivalent required.
• Associate or Bachelor's Degree strongly preferred in Social Service, Business, or a field related to the position.
• Must have proven management experience and ability to manage staff.
• Minimum of three years' experience in assisted living preferred.