Director of Resident Experience - Memory Support

Seascape-At-Naples; Naples (FL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401k plan

Life insurance

Employee assistance

Job summary

Distinctive Living in Naples, FL is seeking a Director of Resident Experience - Memory Support (Full-Time) for Seascape at Naples. This leadership role focuses on enriching daily life for residents, especially those in memory care, through engaging programs and community partnerships.

You will assess resident interests, coordinate monthly calendars, arrange in-house and outside activities, manage budgets, supervise staff, and ensure safe transportation.

Qualifications

• Requires high school diploma; higher education preferred.
• Strong management experience and ability to supervise staff.
• Minimum of three years in assisted living preferred.

Responsibilities

• Assess resident interests at move-in and ongoing to tailor activities.
• Create monthly activity calendars and coordinate in-building events.
• Arrange entertainment within budget and promote resident participation.
• Plan quarterly events that support marketing with the Community Relations Director.
• Provide staff transportation for activities and coordinate outings and medical trips.
• Ensure safety compliance and manage workplace safety communications.
• Foster teamwork and positive impact on residents and staff.

Skills

Resident engagement

Budget management

Staff supervision

Event planning

Transportation coordination

Education

High School Diploma

Associate or Bachelor's degree preferred

Job description

Welcome to Distinctive Living, we're seeking a Director of Resident Experience - Memory Support (Full-Time) for our Seascape at Naples community in Naples, FL!

Here at Distinctive Living, we want our people to realize their full potential. We're passionate about personal and professional growth and will do everything we can to help you flourish. We deeply care about our team-members and partners and strive to provide a culture where people feel valued and inspired.

Job Summary

This position is responsible for all resident activities of a given managed community including coordinating all internal and external resident activities, creating the monthly activity calendar, arranging outside entertainment, assessing resident preferences, and guiding program to meet their needs and communicating with the management company on all appropriate matters.

Benefits when choosing a career with Distinctive:

• Medical, Dental and Vision benefits
• Paid Time Off, Floating Holidays
• 401k Retirement Plan & Life Insurance
• Team Member Assistance Program

Essential Functions

1. Assess resident interest and activity needs at time of move-in and ongoing by completing the Resident Interest Worksheet and meeting with all new residents within 7 days of move-in to determine what level of activities residents request to be a part of. Orients all residents to activity program and how to access activities.
2. Coordinates and carries out resident activities daily within budgeted limitations. Develops a calendar of events before the beginning of the month to stimulate residents in the areas of intellectual, physical, spiritual, and social needs. Promotes all activities within building to improve resident participation.
3. Follows schedule as written with minimal change and cancellation. Arranges entertainment within budgetary allotments to come into the building for residents' enjoyment. Complies with spending budget on activity supplies and entertainment.
4. On a quarterly basis, holds an event that may be used for marketing efforts. These resident events will also serve as marketing events as they involve the entertainment of our residents. Works with the Community Relations Director and other management staff to organize these events which include planning, advertising, set-up and clean-up.
5. Provides and staffs transportation for resident activities and other needs. Resident outings will be scheduled on the monthly calendar and will include site-seeing trips, destination locations, and medical trips. Coordinates any activity outings and any medical visit transportation with the assisted living community.
6. Ensures they and any employees reporting to them work in a safe manner and that unsafe actions are managed. Compliant with Safety Committee Standard. Should workplace injuries occur, the Department Heads and Directors are to assist the Executive Director when required with the investigation, return to work, and management of the injured worker communications with care provider and the management company.
7. Fosters teamwork with co-workers, shows initiative in overcoming obstacles, takes actions which assist others beyond job responsibilities, and has a positive impact on co-workers, residents, and visitors.

Education and Experience

• High School Diploma or equivalent required.
• Associate or Bachelor's Degree strongly preferred in Social Service, Business, or a field related to the position.
• Must have proven management experience and ability to manage staff.
• Minimum of three years' experience in assisted living preferred.