Director of Quality Management

Select Medical; Milwaukee, West Allis (WI, WI); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Bonus incentives

Extensive onboarding and training

Customizable health insurance packages

Job summary

Select Specialty Hospital - West Allis, part of Select Medical, seeks a Director of Quality Management to lead accreditation readiness, QAPI activities, and hospital-wide quality initiatives. The role focuses on patient safety, staff education, regulatory compliance, and data-driven improvement.

You will collaborate with the CEO, CNO, and HR to drive patient care excellence, oversee RCA processes, and advance performance improvement across the facility, supported by a robust onboarding program

Qualifications

• RN with valid state license.
• Experience in quality, survey readiness, risk management, infection control or employee health.
• Familiarity with accrediting standards; TJC/CARF preferred.
• CPHQ certification preferred.

Responsibilities

• Coordinate survey activities to maintain accreditation, certification, and licensure.
• Organize monthly interdisciplinary QAPI meetings with activities per QAPI calendar.
• Review quarterly quality improvement reports.
• Assist Medical Director and Quality Program Director with quality activities.
• Lead RCA investigations for incidents at levels 3–4 annually.
• Complete monthly quality data entry, analysis and reporting.
• Emphasize ongoing employee training and education.
• Collaborate with leadership to ensure reporting requirements are met.

Skills

Nurse license

Quality improvement

Survey readiness

Infection control

Employee education

Education

Bachelor's or master's in nursing

Job description

Overview

Select Specialty Hospital - West Allis

Critical Illness Recovery Hospital (LTACH)

Director of Quality Management

• Bonus incentives
• Extensive onboarding and training program
• Customizable health insurance packages

Who We Are

Our hospital is a critical illness recovery hospital committed to providing world-class inpatient post-ICU services to chronic, critically ill patients who require extended healing and recovery. We help patients during some of the most vulnerable, painful moments of their lives – and our team plays a central role in providing compassionate, excellent care every step of the way.

Responsibilities

We are looking for a valued employee who will be Champions of the Select Medical Way, which includes putting the patient first, helping to improve quality of life for the community in which you live and work, continuing to develop and explore new ideas, providing high-quality care and doing well by doing what is right.

• Coordinating all survey activities to assure that the facility maintains accreditation, certification, and licensure.
• Organizing monthly interdisciplinary QAPI Team meetings with activities, per QAPI Calendar
• Receiving and reviewing quarterly quality improvement reports.
• Assisting the Medical Director and Quality Program Director with development and implementation of medical staff quality improvement activities.
• Leading the hospital team in the performance of RCA, at least annually, and for every level 3-4 incident, unless otherwise indicated.
• Completing monthly quality related data entry, analysis and reporting.
• Focusing on the importance of employee training and education in the work place.
• Working with leadership team to ensure reporting requirements are met.

Qualifications

You are passionate about providing a superior patient and employee experience. You are an inventive problem solver who thrives in a dynamic environment.

As a leader for your facility, you will collaborate with your CEO, CNO and Human Resources leader to tackle problems and enhance both the employee and patient experience.

Minimum Requirements:

• Registered Nurse with valid state license. Legacy employees may exist with other clinical licensure.
• Requires experience in at least one of the core areas of responsibility: Quality, Survey Readiness, Risk Management, Infection Control, Employee Health and Education
• Demonstrates familiarity with accrediting standards, including TJC and CARF preferred.

Preferred qualificationsthat will make you successful:

• Bachelors or masters in nursing preferred.
• Certified Professional in Healthcare Quality (CPHQ) preferred.

Additional Data

• Start Strong: Extensive and thorough orientation program to ensure a smooth transition into our setting
• Recharge & Refresh: Generous PTO and Paid Sick Time for full-time team members to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, employee assistance program (EAP) and dental plan offerings for full-time team members
• Invest in Your Future: Company-matching 401(k) retirement plan, as well as life and disability protection for full-time team members
• Your Impact Matters: Join a team of over 44,000 committed to providing exceptional patient care

Equal Opportunity Employer, including Disabled/Veterans