Director of Quality Assurance & Continuous Improvement

V15P1Talonnn; Arizona; On-site; USD 120,000 - 180,000; Full time

Job summary

AB arizona is seeking a Director of Quality Assurance to lead quality initiatives across our products and services in the Business Services sector. You will design, implement, and optimize quality control processes, working with cross-functional teams to drive continuous improvement and superior customer experience.

The role requires a strong leadership presence, strategic oversight of quality metrics, and a deep understanding of regulatory standards to ensure ongoing compliance and excellence.

Qualifications

• Bachelor's degree in a relevant field.
• 10+ years in quality assurance with 5+ years in a leadership role.
• Strong knowledge of quality control processes and methodologies.
• Excellent communication and leadership skills.
• Ability to work collaboratively with cross-functional teams.

Responsibilities

• Develop and implement quality control processes to ensure that our products and services meet the highest standards.
• Collaborate with cross-functional teams to identify areas for improvement and implement solutions.
• Lead and manage a team of quality assurance professionals.
• Develop and maintain quality metrics to track performance and identify areas for improvement.
• Ensure compliance with all relevant regulations and standards.

Skills

Quality control

Leadership

Communication

Cross-functional collaboration

Quality metrics

Regulatory compliance

Education

Bachelor's degree

Master's degree

Job description

AB arizona is seeking a Director of Quality Assurance to lead quality initiatives across our products and services in the Business Services sector. You will design, implement, and optimize quality control processes, working with cross-functional teams to drive continuous improvement and superior customer experience.

The role requires a strong leadership presence, strategic oversight of quality metrics, and a deep understanding of regulatory standards to ensure ongoing compliance and excellence.