Director Of Quality

Paycom; Carol Stream (IL); On-site; USD 139,000 - 174,000; Full time

Benefits offered by this job

Health Insurance

Retirement Plan

Employee Wellness Programs

Life Insurance

Disability Insurance

Paid Time Off

Job summary

Paycom is seeking a Quality Director at corporate headquarters in Carol Stream, IL to drive the QA strategy across the organization and maintain ISO 9001, ISO 14001 and ISO 45001 systems. The role partners with Operations, R&D, Supply Chain and global facilities to elevate quality performance.

The ideal candidate will have 10+ years in quality, ASQ certifications, and strong project management; frequent, but manageable international travel is required.

Qualifications

• Bachelor's degree in Quality required; Master’s Degree preferred.
• ASQ certifications in CMQ/OE or CQE, and Six Sigma Black/Green Belt desirable.
• Experience with ISO 9001, 14001 or 45001 management systems.

Responsibilities

• Lead quality strategy across multiple functions to improve FPY, COPQ and warranty costs.
• Develop and maintain inspection reports from incoming to final inspection; include audits.
• Drive 8D-based root cause analysis and corrective actions.
• Lead international travel to suppliers/facilities (China/India) up to 15%; domestic travel 5%.
• Ensure compliance with CE, NSF, ETL, UL, CSA, EPA, OSHA and related standards.
• Oversee quality, maintenance and custodial teams; provide leadership.

Skills

Quality leadership

Root cause analysis

Process improvement

Project management

Cross-functional collaboration

GD&T

8D problem solving

ISO management systems

Travel readiness

Data-driven decision making

Education

Bachelor's in Quality/Engineering

Master’s preferred

Tools

MS Office

Statistical methods

Job description

Job Details: Job Location: Corporate Headquarters - Carol Stream, IL 60188, Salary Range: $139,000.00 - $174,000.00 Salary/year, Travel Percentage: Up to 25%

Position Summary: The Quality Director implements policies and standardizes work procedures to ensure a world class quality environment. Responsible for planning, implementing, and executing the Quality Assurance strategy. The Quality Director is responsible for providing direction and leadership for all levels of the organization maintaining the ISO 9001 and supporting ISO14001 and ISO 45001 management systems. Collaborating daily with the organization to ensure Antunes’ remains an effective, efficient, and productive quality focused work environment.

Essential Role Responsibilities

• Works with Operations, Product Development, Research & Development, Supply Chain, Technical Service, Sales, Suzhou, and Chennai to improve quality performance as measured by First Pass Yield (FPY), COPQ and warranty/service cost.
• Develops, implements, automates, publishes, and maintains thorough inspection reports from incoming to final inspection, including roving, audits, etc.
• Assists in the implementation of processes and tools; monitors and assesses current quality performance to identify and assess opportunities for performance and process improvements.
• Proactively leads root cause/counter-measure resolution of quality performance issues through usage of 8D methodology; improve in-process inspection standards through development and/or verification of testing methods.
• Drives ever-improving results by leveraging AJA tools, consulting skills, and change management process.
• Benchmarks and incorporate best practices for Quality.
• Requires international travel up to 15%, primarily to China and India manufacturing facilities.
• Assures adherence to product compliance with federal and state regulations and agencies such as CE, NSF, ETL, UL, CSA, FM, etc.
• Provides leadership and oversight to the quality, maintenance, and custodial teams.
• Ensures compliance with relevant external standards (e.g., EPA, OSHA, In-country compliance, ISO 14001 & ISO 45001).
• Creates and implements product and process inspection policies and procedures, and a schedule of routine inspections. Prepares and schedules training to cover emergency procedures, workplace safety, and relevant topics.
• Action and detail oriented, strong customer service skills, and ability to manage multiple projects and priorities.
• Drafts inspection reports to document inspection findings and associated Corrective Actions.
• Performs other related duties as assigned by President.

Qualifications

• Bachelor’s degree or equivalent experience in Quality required. Master’s Degree Preferred.
• Experience in statistical analyses, DOE, measurement system analysis; reliability statistics; accurate assessment of key business metrics and situations in a management position; collaborating with teams to improve quality performance; consulting with finance on warranty cost reduction preferred.
• Knowledge of Geometric Dimensioning and Tolerancing (GD&T).
• Project management background and familiarity with CE, CSA, FDA, NSF, UL 197 in regards to Food safety for food service equipment and filtration of drinking water.
• ASQ certifications in one or more of the following areas: ASQ Certified Manager of Quality Organizational Excellence (CMQ QE),) or ASQ Certified Quality Engineer (CQE),) and Six Sigma Black Belt or Green Belt
• Must work well independently, make sound business decisions, recognize individual performance related issues and train team members.
• Must be able to analyze components failures, strong team player, committed to company values, proficient with MS Office.
• Knowledge of Continuous Improvement tools and techniques required.
• Six Sigma certification is desirable.
• Experience with management systems ISO 9001, 14001 or 45001
• 10+ years knowledge of foodservice equipment, electromechanical, sheet metal and assembly processes preferred.
• Minimum of ten years of quality experience.
• Manufacturing experience preferred.
• Requires international travel up to 15%, primarily to China and India manufacturing facilities. 5% travel domestically.

Benefits

• Health Insurance: Comprehensive medical, dental, and vision coverage.
• Retirement Plans: 401(k) plan with company match to help you plan for your future.
• Employee Wellness Programs: Access to wellness programs, onsite gym, Employee Assistance Program (EAP).
• Life Insurance: Basic and supplemental life insurance options.
• Disability Insurance: Short- and long-term disability coverage.
• Paid Time Off (PTO).

Work Conditions & Safety

Physical demands and work environment: The physical demands and work environment characteristics listed here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physically able to conduct inspections and carry equipment used for inspections.
• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift fifty pounds at a time.
• Work conditions are normal for a fabrication manufacturing environment.
• Work environment requires the use of safety equipment to include but not limited to eye safety goggles, steel toe shoes/boots, and hearing protections.