Director of Programs

Volunteers of America Texas; Euless (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Volunteers of America Texas seeks a Director of Programs to oversee a suite of programs at a single location, ensuring compliance with funding contracts, SOPs, and VOA-TX policies. You will support the development of program design and strategies, and supervise program staff to meet annual goals and service expectations.

You will maintain positive funding relationships, report outcomes to sponsors, and promote teamwork, integrity, and mission alignment across the organization.

Qualifications

• Bachelor's degree in a human services or related field and four years of supervisory experience.
• Ability to supervise staff and manage multiple programs within one location.
• Strong organizational skills, confidentiality, and attention to detail.

Responsibilities

• Oversee program implementation and monitor client services and reporting.
• Develop annual goals and program design strategies with leadership input.
• Ensure compliance with contracts, statements of work, and funding source requirements.
• Provide direct supervision for programs, organize meetings, and document notes.
• Manage budgets, forecast expenditures, and ensure programs operate within budget.

Education

Bachelor's Degree in Human Services or related field

Tools

Microsoft Office

Excel

Access

PowerPoint

Job description

Job Summary: The Director of Programs is responsible for the overall management of various programs in one program location to which he/she is assigned. The Director of Programs fulfills the goals of the organization, by following established policies and procedures, by ensuring compliance with all funding source requirements, and by following all guidelines that are outlined in the Standard Operating Procedures Manual.Essential Duties and Responsibilities include the following. Other duties may be assigned.Assists in implementation of various assigned programs. Supports CPO in develop strategies and program design.Ensures compliance with all contracts and statements of work.Provides direct supervision for programs assigned.Develops and approves, program goals and objectives on an annual basis.Supervises and monitors the implementation and ongoing use of approved curricula for programs.Develops and maintains effective client services and reporting in compliance with VOA-TX program and funding source requirements.Audits as needed, client files, client logs, Standard Operating Procedures, etc., and reports any deficiencies back to staff.Assists in maintaining and responding to reporting requirements of the sponsoring agencies.Develops and maintains positive relationships with all funding sources, regulatory and other community agency representatives.Promotes an organizational culture that fosters passion for the mission, cooperation, open and frequent communication, teamwork, and is in alignment with the organizational vision.Attends all required meetings and trainings.Organize program meetings and document meeting notes.Performs other duties and special assignments as directed.Financial ManagementResponsible for cost center management for the facility/program which includes budget preparation, monitoring/review, and monthly forecasts.Manages financial activities of program and budget line-item expenditures.Ensures management of the program’s resources within budget. o Reviews and approves expenditures within budgetary guidelines.The expectation is for the program to operate within budget.Assists in preparing operational plans, if necessary, to address significant changes to client count, revenue and/or expense.Collaborates with CPO to sustain, promote, growth of programs and servicesWithin the scope of responsibility, adheres to billing for services, P-Card documentation, etc.SUPERVISORY RESPONSIBILITIESThis position requires supervision of subordinates that supports, motivates, and empowers the members of his/her team. Ensures that all departmental human resources responsibilities are met including hiring, firing, staff training, career development, succession planning, equal employment opportunity, health and safety issues, evaluations and performance management for all staff operating each of the distinct programs. This includes planning, assigning, and directing work; appraising performance, rewarding and disciplining employees; addressing complaints, and resolving problems.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.OTHERTime commitment:40+ hours per weekMust be willing to work some evenings and weekends (flexible work scheduling to meet needs of organization/clients)Some travel may be required both in and out of stateCriminal and educational background checkMust use personal (non-agency) vehicle for transportationIf driving frequently for VOA-TX business:MVR background check (good driving record)Valid Texas driver’s licenseProof of InsuranceQUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily and must successfully complete any required training and acquire any required certifications within prescribed timeframes. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.COMPETENCIES (Knowledge/Skills/Abilities)• Skill in the use of a personal computer and software applications (e.g. Microsoft, Word, Excel, Access, PowerPoint, etc.)• Strong organizational skills and the ability to maintain detailed records.• Able to respect and maintain confidentiality at all times.• Ability to work effectively under stressful conditions• Ability to work independently with little supervision• Ability to effectively direct and supervise• Proven management and leadership capabilities• Experience working with Senior Level executives in a corporate environment• High energy, positive, “can-do” attitude, flexibility, teamwork, and attention to detail; high degree of initiative• Demonstrated ability to think strategically and thorough understanding of strategic development • Demonstrates a fundamental respect for the dignity of others and is a proven team player.• Able to successfully implement strategy; effectively address overlapping projects and deadlines• Adaptable and reliable in face of conflict, crisis, or changing priorities• Business “literate,” understands financial reports, applies data to assess business effectiveness and efficiency and acts in a fiscally responsible manner• Politically astute and tactful; attentive to the perspectives and competing interests of various internal and external stakeholders• Displays passion and optimism; inspires respect and trust, and treats people with respect• Ability to interact with staff members and community contacts• Demonstrates ability to work with multi-disciplinary team• Demonstrates high degree of integrity and ethical standards• Upholds organizational valuesLanguage Skills• Ability to communicate effectively both written and verbally• Ability to write reports and correspondence• Ability to speak effectively before groups of customers or employees of organization Mathematical Skills• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations• Ability to work with mathematical concepts such as probability and statistical inference Problem Solving• Ability to exercise initiative and sound judgment and to react with discretion under varying conditions• Ability to recognize problems and take corrective actions as determined by agency and program policies and procedures• Ability to define problems, collect data, establish facts and draw valid conclusionsEDUCATION and/or EXPERIENCE:Bachelor's Degree in a Human Services or related field with four years of transferable and supervisory experience.CERTIFICATES, LICENSES, REGISTRATIONSValid Texas Drivers’ License, clear MVR and ability to be insured.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.