Director of Product Lifecycle Transformation

Harris Computer; Missouri; On-site; USD 90,000 - 150,000; Full time

Job summary

Harris Computer is seeking a Director of Business Operations to lead enterprise-wide efforts accelerating the movement from idea to customer value by identifying and eliminating bottlenecks across the product and operational lifecycle.

This role will work across business units to analyze processes, assess risks, and design more effective workflows. It requires systems thinking, strategic influence, and a relentless drive for continuous improvement.

Qualifications

• Demonstrated success leading complex cross-functional transformation initiatives.
• Strong analytical and systems-thinking capabilities.
• Ability to quickly understand unfamiliar domains, processes, and organizational structures.
• Exceptional stakeholder management and influencing skills.
• Proven ability to drive accountability and execution without direct authority.
• Experience working across multiple teams, functions, or business units.
• High degree of personal ownership, initiative, and independence.

Responsibilities

• Identify and analyze bottlenecks that slow the movement from concept to customer value.
• Break complex business and operational processes into their component parts, understanding purpose, risks, controls, dependencies, and outcomes.
• Partner with leaders across business units to identify opportunities for simplification, automation, AI enablement, and workflow transformation.
• Establish accountability structures and operating rhythms that drive measurable progress over time.
• Lead cross-functional initiatives focused on improving cycle time, reducing friction, and improving organizational effectiveness.
• Facilitate best-practice sharing across business units and functions to accelerate adoption of successful transformation patterns.
• Develop deep subject matter understanding across multiple domains including product development, security, compliance, infrastructure, deployment, support, and customer operations.
• Navigate organizational resistance, build trust with stakeholders, and influence change across teams that may have competing priorities.
• Escalate barriers and unresolved issues when necessary to maintain momentum and accountability.
• Partner closely with executive leadership to identify strategic transformation opportunities and track organizational progress.

Skills

Cross-functional leadership

Analytical thinking

Stakeholder management

Accountability without authority

Systems thinking

Job description

Harris Computer is seeking a Director of Business Operations to lead enterprise-wide efforts accelerating the movement from idea to customer value by identifying and eliminating bottlenecks across the product and operational lifecycle.

This role will work across business units to analyze processes, assess risks, and design more effective workflows. It requires systems thinking, strategic influence, and a relentless drive for continuous improvement.