Director of Product & IT Operations

Self Bill Pro LLC; United States; À distance; USD 130 000 - 160 000; Plein temps

Résumé du poste

Self Bill Pro LLC in the United States is seeking a Director of Product Management and IT Operations to lead the strategic direction of our proprietary software platform and oversee IT operations and security.

You will align product roadmaps with business goals, manage cross-functional teams including offshore developers, and ensure compliance with SOC 2 and HIPAA while delivering reliable service to employers, brokers, and carriers.

Qualifications

• Extensive experience in a product management role with software development.
• Direct experience in employee benefits or benefits administration tech.
• Proven ability to design software solutions solving real-world problems.
• Strong communication with technical and non-technical stakeholders.
• Experience leading global or offshore development teams.
• Knowledge of IT operations, helpdesk, and cybersecurity.

Responsabilités

• Define, prioritize, and manage the product roadmap.
• Lead product development lifecycle from ideation to launch.
• Provide technical oversight on features and issues.
• Ensure SOC 2 and HIPAA security compliance.
• Communicate with customers, investors, and internal teams.
• Collaborate with stateside team to translate needs into requirements.
• Oversee IT operations and helpdesk, including quick hotfixes.

Connaissances

Product management

Software development

Project management

IT operations

Security principles

Stakeholder management

Offshore development

Communication skills

Description du poste

Self Bill Pro LLC in the United States is seeking a Director of Product Management and IT Operations to lead the strategic direction of our proprietary software platform and oversee IT operations and security.

You will align product roadmaps with business goals, manage cross-functional teams including offshore developers, and ensure compliance with SOC 2 and HIPAA while delivering reliable service to employers, brokers, and carriers.