Director of Product Design: Buyer Experience & Growth

DesignX; New York (NY); Remote; USD 310,000 - 365,000; Full time

Job summary

Whatnot seeks a Director of Product Design to lead the Buyer Design team, shaping the end-to-end user journey across onboarding, discovery surfaces, live shopping, and post-purchase flows. You will mentor designers, set careers paths, and partner with product, engineering, research, and business to turn vision into a roadmap.

You’ll lead through direction and craft, balancing mentorship with hands-on design, and represent design in executive discussions to influence priorities and ensure

Qualifications

• 10+ years of product design experience, including 3+ years leading teams.
• Strong portfolio showcasing interaction and visual design with shipped products.
• Deep expertise in interaction design, systems thinking, and user-centered design.
• Experience shaping buyer journeys in e-commerce or live shopping platforms is a major plus.

Responsibilities

• Lead and scale a high-performing product design team for the buyer funnel.
• Define and drive the vision, strategy, and execution of the buyer experience with cross-functional partners.
• Partner with research, data, and product to inform high-impact design decisions.
• Shape intuitive systems across discovery, live shopping, and post-purchase experiences.
• Ensure accessible, inclusive, and human-centered experiences.
• Champion design quality and consistency while enabling speed and iteration.
• Mentor designers and foster a strong design culture.
• Represent design in executive conversations and influence company priorities.

Skills

Strategy & vision

Player-coach leadership

Portfolio quality

Shipping products

Systems thinking

Interaction design

Discovery & personalization

E-commerce / live shopping

Cross-functional collaboration

Design leadership

Job description

Whatnot seeks a Director of Product Design to lead the Buyer Design team, shaping the end-to-end user journey across onboarding, discovery surfaces, live shopping, and post-purchase flows. You will mentor designers, set careers paths, and partner with product, engineering, research, and business to turn vision into a roadmap.

You’ll lead through direction and craft, balancing mentorship with hands-on design, and represent design in executive discussions to influence priorities and ensure