Director of Practitioner Engagement & Growth

Eckerd College; Saint Petersburg (FL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Tuition remission for employees and a

Health insurance

Retirement plan

Paid time off and holidays

Job summary

Eckerd College in St. Petersburg, FL, seeks a Director of Practitioner Engagement to lead relationships with practitioners and maximize value from LDI's leadership programs, services, and digital portals.

You will manage the Client Relations Specialist, coordinate cross-divisional projects, guide continuing education strategy, ensure accreditation compliance, and maintain brand standards while growing the practitioner community.

Qualifications

• Bachelor’s Degree in Business, Management, Communications, or a related field; Master’s Degree preferred.
• 2-3 years of experience in partner management, customer success or business development, with a focus on long-term client retention.
• Demonstrated project management experience involving digital projects, media production or complex product and marketing launches.

Responsibilities

• Builds and facilitates an active, collaborative practitioner community by organizing networking events, moderating user forums and coordinating peer-sharing initiatives.
• Cultivates relationships with existing practitioners and promotes post-certification use of assessments and resources through ongoing outreach, engagement and support.
• Directs post-certification learning opportunities by guiding the strategy, design and delivery of continuing education and value-add training resources.
• Evaluates practitioner engagement, usage trends and practitioner feedback to measure program health, inform resource updates and inform ongoing support strategies.
• Manages the Client Relations Specialist responsible for program administration, program resource materials, and the self-service portal support.
• Oversees accreditation compliance.
• Collaboratively sets pricing for practitioner products, resources and programming.
• Ensures all practitioner communications, resources and engagement initiatives maintain the brand standards and messaging connected to LDI.
• Prepares enrollment, participation and trend data to support reporting, planning and decision-making.

Skills

Stakeholder management

Cross-functional collaboration

Strategic thinking

Project management

Education

Bachelor’s Degree in Business, Management, Communications, or related field

Master’s Degree preferred

Tools

Microsoft Office

Google Suite

Job description

Eckerd College in St. Petersburg, FL, seeks a Director of Practitioner Engagement to lead relationships with practitioners and maximize value from LDI's leadership programs, services, and digital portals.

You will manage the Client Relations Specialist, coordinate cross-divisional projects, guide continuing education strategy, ensure accreditation compliance, and maintain brand standards while growing the practitioner community.