Director of Poker Operations - Borgata

MGM Resorts; United States; On-site; USD 110,000 - 146,000; Full time

Benefits offered by this job

Comprehensive wellness programs

Discounts across hospitality, dining,,

Complimentary parking

Job summary

MGM Resorts International in Atlantic City seeks a Poker Room Director to guide gaming operations, lead poker room teams, and drive profitability while upholding brand standards.

You will shape staffing, training, tournament structures, and compliance, collaborating with COE to optimize game types and staffing levels in a dynamic casino environment.

Qualifications

• Bachelor's Degree Preferred.
• 4+ years of prior relevant experience required.
• 5+ years in direction and management of employees preferred.
• Proven track record directing multi-day, high-stakes tournament series.
• Deep familiarity with poker variants, cash games, and tournament structures.

Responsibilities

• Oversee poker room operations, budgets, guest service standards and labor optimization for profitability.
• Implement policies, procedures, training, schedules, tournament pricing, and staffing rules; ensure compliance.
• Maintain knowledge of all poker room functions; coordinate with Gaming COE on game types, staffing, and structures.
• Ensure strict regulatory compliance across staff and operations.

Skills

Poker room management

Staff supervision

Budget forecasting

Strategic thinking

Education

Bachelor's degree (preferred)

Job description

Atlantic City, New Jersey

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

Responsible for providing direction to Gaming operations for the assigned property, consistent with the MGM Brand. This position will be responsible for leading Poker Room team members in achieving the operational and financial goals of the Poker room, monitoring the performance, scheduling, and training of the staff and ensuring high customer satisfaction and an exceptional guest experience. All duties are to be performed in accordance with departmental and property policies, practices, and procedures.

THE DAY-TO-DAY:

• Oversee and provide leadership in the development and monitoring of poker room operations, fiscal budgets, guest service standards and labor optimization to produce both short-term and long-term profitability
• Oversee implementation of policies, operating procedures, training programs, manuals, directives, work schedules, tournament and limit pricing standards, rules and regulations for all poker room staff, and ensure full compliance
• Maintain complete knowledge of all poker room operational functions, including tournament play, no limit/high limit/low limit options, mixed game types, and rule interpretation. Collaborate with the Gaming COE to provide input to the property leader with regard to game type and limit/no-limit mix, tournament structures, and appropriate levels of staffing
• Maintain the highest standards for gaming regulation compliance and ensure compliance of all staff members; strictly abide by state gaming regulations and report issues of non-compliance
• Interview, select, train, supervise, counsel and coach poker room staff for the efficient operation of all related functions. Drive employee engagement through coaching, training, and development

THE IDEAL CANDIDATE:

• Bachelor's Degree Preferred
• 4+ Years of Prior Relevant Experience Required
• 5+ Years of Prior Relevant Experience in the direction and management of employees Preferred
• Proven track record directing multi-day, high-stakes tournament series.
• Deep, firsthand familiarity with game variants, cash games, and player culture, paired with extensive experience managing floor staff, supervisors, and dealer rotations.
• A strong strategic understanding of online poker and direct experience connecting digital poker operations with a brick-and-mortar poker room (including online-to-live satellite qualifiers, digital acquisition funnels, and loyalty integration).
• Managing department budgets, forecasting revenue and expenses, and developing business plans for poker room growth and operational efficiency.

THE PERKS & BENEFITS:

• Comprehensive wellness programs designed to support employees' physical, mental, and emotional well-being.
• Exclusive access to company-sponsored discounts across hospitality, dining, retail, entertainment, travel, technology, and a wide range of partner offerings.
• Complimentary parking both during and outside of scheduled work hours.
• Competitive health, wellness, and income protection benefits for eligible employees.
• Ongoing professional growth and career development through leadership programs, learning opportunities, strategic networking, and community engagement initiatives.

Pay Range

The pay range for this role is:
$109,700.00 - $146,300.00

This range represents a good faith estimate of the salary range that MGM reasonably expects to pay for the position upon hire. The actual salary offer will take into account a wide range of factors, including location.

This position is eligible to participate in the Company's incentive plan. Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.

VIEW JOB DESCRIPTION: https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=19856