Director of Performance Management & Data Strategy

City of Philadelphia; Philadelphia (Philadelphia County); On-site; USD 95,000 - 113,000; Full time

Benefits offered by this job

Unlimited public transport access

Paid parental leave

Comprehensive health coverage

Wellness program

Paid vacation & holidays

Retirement savings options

Student loan forgiveness

Tuition discounts

Job summary

City of Philadelphia is seeking a Director of Performance Management for the Office of Homeless Services to lead the development and reporting of performance-based measures across programs. You will drive data-informed policy and program strategy in collaboration with multiple departments.

The role requires strong data analysis, cross-functional leadership, and effective communication with staff, partners, and elected officials.

Qualifications

• Minimum five years experience in evaluating housing, social services, and/or programs for individuals and/or families experiencing homelessness.
• Outcomes-based performance management.
• Strategy and services evaluation.
• Proficient in HMIS and Microsoft Office.

Responsibilities

• Develop and operationalize performance measures for all programs.
• Ensure contracts, reporting, compliance and monitoring reflect performance measures.
• Develop at least monthly reports on major performance measures, synthesize and report.
• Collaborate with program directors and staff to integrate measures into program performance.
• Review current literature on homelessness.
• Communicate new trends, programs, and ideas to OHS staff with data-informed designs.

Skills

Data analysis

Team leadership

Change management

Communication

Project planning

Cross-functional collaboration

Education

Bachelor's degree

Master's degree preferred

Tools

HMIS

Microsoft Office

Job description

City of Philadelphia is seeking a Director of Performance Management for the Office of Homeless Services to lead the development and reporting of performance-based measures across programs. You will drive data-informed policy and program strategy in collaboration with multiple departments.

The role requires strong data analysis, cross-functional leadership, and effective communication with staff, partners, and elected officials.