Director of Peer Partnerships & Community Impact

YMCA of Greater San Francisco; San Francisco (CA); On-site; USD 80,000 - 90,000; Full time

Job summary

YMCA of Greater San Francisco seeks a Peer Partner Director, overseeing six direct reports and guiding caregivers engaged with Family and Children’s Services and Juvenile Probation collaborations. You will lead program operations, ensure compliance and reporting, manage budgets, and drive continuous quality improvement while engaging partners and communities.

Requires a Master’s degree and proven leadership in human services; salary range is $80,000–$90,000 per year; this is an on-site role in

Qualifications

• Master’s degree in social work, psychology, counseling, or related field plus 2+ years of community-based experience; or bachelor’s with 5+ years of relevant experience.
• Supervisory experience with staff development and training.
• Experience in program development, case management, and/or community-based services.
• Strong leadership, organizational, and communication skills; ability to manage multiple priorities.
• Knowledge of conflict resolution, de-escalation, and human service systems.
• Ability to work respectfully with people from diverse backgrounds and communities.
• Experience collaborating with nonprofits, public agencies, schools, parents, and stakeholders.
• Commitment to confidentiality, HIPAA compliance, and mandated reporting.
• Flexibility to attend occasional evening/weekend events and travel as needed.

Responsibilities

• Promote and market the program to strengthen visibility and trust with community members, partners, and the public.
• Cultivate and maintain collaborative relationships with community partners.
• Ensure programming and outreach efforts reflect and celebrate the cultural diversity of children and families served.
• Maintain and enhance a referral system that connects families with supportive services and resources.
• Grow neighborhood and community-based support groups that reflect the strengths and needs of participating families.
• Supervise, mentor, and support a team of six direct reports, fostering professional growth and strong team performance.
• Expand workforce development opportunities by strengthening staff skills in outreach, leadership, resident support, and service navigation.
• Manage program budget with accuracy and accountability, aligning resources with program priorities and funding requirements.
• Provide leadership in refining and updating program policies, systems, and operations to support long-term sustainability.
• Uphold confidentiality requirements and comply with legal standards for mandated reporting.
• Oversee program evaluation and continuous quality improvement, ensuring effective use of data and feedback.
• Collect, analyze, and report program data to funders and stakeholders, preparing timely quarterly and annual reports.
• Ensure the program achieves grant objectives and consistently meets national performance standards; identify and pursue new grant opportunities.

Skills

Leadership

Communication

Staff development

Program development

Case management

Collaboration with nonprofits/publics

Confidentiality & mandated reporting

Education

Master’s degree in social work, psychology, counseling, or related field

Bachelor’s degree with 5+ years of relevant experience

Job description

YMCA of Greater San Francisco seeks a Peer Partner Director, overseeing six direct reports and guiding caregivers engaged with Family and Children’s Services and Juvenile Probation collaborations. You will lead program operations, ensure compliance and reporting, manage budgets, and drive continuous quality improvement while engaging partners and communities.

Requires a Master’s degree and proven leadership in human services; salary range is $80,000–$90,000 per year; this is an on-site role in