DIRECTOR OF PATIENT CARE SERVICES (LHCSA)

TeamCare Medical; New York (NY); On-site; USD 150,000 - 155,000; Full time

Benefits offered by this job

PTO 28 days

9 holidays

Tuition reimbursement

403(b) retirement plan

Medical, dental, vision

HSA and HRA options

FSA

Transit benefits

Gym reimbursement

EAP

Relias learning

Job summary

Matter of Care is seeking an experienced nursing leader to guide clinical operations across our LHCSA in New York, ensuring safe, coordinated, person-centered care. You will oversee clinical managers, supervise staff, and ensure compliance with state and federal requirements.

This role emphasizes quality improvement, policy development, staff education, and collaboration with HR, operations, and regulators.

Qualifications

• Active RN license to practice in New York.
• Associate degree in nursing or related program.
• At least five years supervising in home health care.
• One year caring for frail/elderly population or willing to complete PACE training.
• Bachelor’s degree preferred.

Responsibilities

• Lead LHCSA clinical operations across agency branches, ensuring safe, effective, efficient care.
• Oversee clinical managers, supervisors, and field supervision activities.
• Ensure compliance with federal, NYS, local, contractual, and DOH requirements.
• Direct clinical documentation, plans of care, and audits.
• Lead quality improvement initiatives and quarterly reporting.
• Coordinate nursing assessments, admissions, and on-call coverage.
• Collaborate with HR, Operations, and interdisciplinary teams.

Skills

Nurse leadership

Regulatory compliance

Quality improvement

Staff supervision

Team collaboration

Education

RN licensure NY

Associate degree in nursing

Bachelor’s degree (preferred)

Job description

A Matter of Care. A Career with Purpose.At Matter of Care, quality care begins with compassionate leadership. We are seeking an experienced nursing leader to guide clinical operations across our Licensed Home Care Services Agency (LHCSA), champion regulatory excellence, and help ensure that every client receives safe, coordinated, person-centered care. This is an opportunity to shape clinical practice, develop teams, and make a meaningful impact on the people and communities we serve.What You'll DoLead daily LHCSA clinical operations across agency branches, ensuring safe, effective, efficient care and appropriate staffing coverage.Oversee clinical managers, supervisors, and companion field supervision, including competency assessments, orientation, and ongoing staff development.Ensure compliance with applicable federal, New York State, local, contractual, and Department of Health requirements; maintain and update clinical policies and procedures.Direct clinical documentation and chart audits, including plans of care, duty sheets, incident reports, infection control records, and required staff health documentation.Lead quality improvement initiatives, analyze clinical and operational trends, and prepare productivity, compliance, and quarterly quality reports.Develop annual clinical education and in-service training plans to strengthen skills, consistency, and quality of care.Partner with Business Development to evaluate appropriate referrals, support outreach, and contribute clinical expertise to responsible agency growth.Coordinate nursing assessments, admissions, follow-up visits, team conferences, and clinical on-call coverage as needed.Collaborate with Human Resources, Operations, interdisciplinary teams, and other stakeholders to resolve issues and enhance the client experience.Conduct regular visits to both agency branches and provide hands-on nursing leadership within the scope of licensure as needed.What We're Looking ForRequiredActive Registered Nurse (RN) license to practice in New York State.Associate degree in nursing or a related qualifying nursing program.At least five years of supervisory experience in home health care.At least one year of experience caring for a frail or elderly population, or willingness to complete required PACE training upon hire if otherwise qualified.Ability to meet applicable professional licensure, health clearance, immunization, and role-specific competency requirements.PreferredBachelor’s degree.Experience overseeing LHCSA clinical operations, regulatory compliance, quality improvement, and multidisciplinary clinical teamsWhy Join Matter of Care?Monday-Friday daytime leadership schedule28 Paid Time Off (PTO) days annually9 Paid HolidaysTuition reimbursement up to $5,250 annually403(b) retirement plan with employer contributionsMedical, dental, and vision coverageHealth Savings Account (HSA) and Health Reimbursement Account (HRA) optionsFlexible Spending Accounts (FSA)Transit and commuter benefitsGym reimbursement up to $400 annuallyEmployee Assistance Program (EAP)Relias learning platform and professional development opportunitiesundefinedAbout Matter of Care Home Health ServicesMatter of Care is a member of the CenterLight Health System family and is dedicated to helping older adults receive high-quality, coordinated healthcare services while maintaining their independence and dignity.Through a participant-centered approach and strong community partnerships, we work every day to improve health outcomes and quality of life for the individuals and families we serve.Join us and help redefine what aging well looks like!Disclaimer: Responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the needs of the company.We are an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, height, weight, or genetic information. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.Salary Range (Min-Max):$150,000.00 - $155,000.00Every application is reviewed by our recruitment team. We do not use AI to make hiring decisions or automatically reject applicants. All employment decisions are based on job-related qualifications and applicable employment laws.