Director of Patient Care Services

By the Bay Health; San Mateo (CA); On-site; USD 120,000 - 160,000; Full time

Job summary

Mission Hospice & Home Care in the San Francisco Peninsula and South Bay seeks a full-time DPCS supervisor to establish, implement, and evaluate clinical services, ensuring quality and compliance with laws. The role oversees clinical and non-clinical hospice operations, guiding teams to deliver compassionate end-of-life care.

The position requires a California RN license (BSN preferred) with at least three years in hospice or home health, including supervisory responsibility.

Qualifications

• RN license in California; BSN preferred.
• Minimum 3 years in hospice or home health with supervisory/admin experience in last 5 years.
• CHPN and/or PHN certification preferred.

Responsibilities

• Oversee hospice departments and coordinate patient services.
• Guide team leaders and supervisors to improve care delivery.
• Manage budgeting and resource allocation for assigned area.
• Review invoices with the finance department for patient services.
• Analyze census and staffing to adjust volumes and staffing needs.

Education

BSN in Nursing

ADN in Nursing

Job description

Mission Hospice & Home Care serves patients and families in the San Francisco Peninsula and South Bay with quality care and compassionate end-of-life support and education. Founded in 1979, we […]

Mission Hospice & Home Care serves patients and families in the San Francisco Peninsula and South Bay with quality care and compassionate end-of-life support and education. Founded in 1979, we are a local, independent nonprofit that has provided thousands of patients and their families with physical, emotional, and spiritual support throughout the journey from a life-threatening diagnosis through death and bereavement.

This full-time position offers competitive pay, generous benefits and a supportive work environment.

The DPCS is responsible for establishing, implementing, and evaluating the organization’s clinical services to meet and promote standards of quality and contribute to the organization’s mission and goals in compliance with organization policies and procedures and applicable laws and regulations.

Schedule

Monday – Friday; 8:30am – 5:00pm, AOC duties required occasionally

Location

San Mateo, CA with occasional travel to Pleasanton, CA

Mission Hospice & Home Care follows all CDPH vaccine requirements for healthcare personnel.

Essential Duties & Responsibilities include (but are not limited to):

• Oversee hospice departments (clinical and/or non-clinical) as determined by the COO.
• Coordinate and oversee all direct and indirect patient services provided by clinical personnel.
• Provide guidance and counseling to team leaders/site manager/other supervisors to assist them in continually improving all aspects of hospice and palliative care services provided through agency personnel.
• Assist clinical managers in managing hospice and palliative care teams and planning.
• Analyze operational indicators to identify census changes and increases or decreases in volume that could impact staffing levels, revenues or expenses and recommend and implement as appropriate.
• Collaborate with hospice and palliative care staff to provide effective coordination of services and evaluate delivery of care.
• Prepare annual budget for assigned area of responsibility and monitor allocation of resources according to budgetary limitations.
• Review and approve patient care services invoices in collaboration with the finance department.

Education/Experience

• Bachelor’s degree (BSN) in Nursing from an accredited school of nursing. Minimum of 3 years’ experience within the last 5 years in a hospice or home health agency, primary care clinic or health facility, at least one year of which was in a supervisory or administrative capacity
• Or Associate’s degree (ADN) in Nursing from an accredited school of nursing. Minimum of 4 years’ experience within the last 5 years in a hospice or home health agency, primary care clinic or health facility, at least one year of which was in a supervisory or administrative capacity

Certificates, Licenses, Registrations

• Current license as a registered professional nurse in the State of California, BSN preferred.
• CHPN and/or PHN certification preferred

Pay Range

0000.0 – 5000.0

Mission Hospice and Home Care is proud to serve our community as an equal employment opportunity employer. Everyone is valued and welcome at MHHC. Our organization is committed to diversity, equity and continues to build a culture of inclusion by recruiting, screening, hiring and retaining any qualified individual without regard to age, race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, disability, marital status, registered domestic partner status, citizenship, physical or mental disability, legally protected medical condition, family care status, military care status, veteran status or any other consideration made unlawful by Federal, state, or local laws.