Director of Patient Access & Financial Counseling

BayCare Health System; Clearwater (FL); On-site; USD 120,000 - 190,000; Full time

Benefits offered by this job

Benefits package

Tuition reimbursement

401k match

Merit-based annual raises

Job summary

BayCare Health System in Clearwater, FL seeks a Director Admitting and Financial Assistance to lead patient access, registration, financial counseling, and charity initiatives across BayCare facilities. The role emphasizes accurate registration, insurance verification, and upfront collections while aligning with cost controls and policy standardization.

You will partner with Outpatient Imaging, Outreach Lab, BayCare Medical Group, Urgent Care, and Behavioral Health to balance technology, demand,

Qualifications

• Minimum 10 years in Accounts Receivable.
• Minimum 12 years in Healthcare Management in a related field; or 15 years related experience in lieu of a Bachelor's.

Responsibilities

• Balance technology, department demands, costs, setting goals, forecasting, charity programs, managing accounts receivable, and policy development.
• Collaborate with all BayCare lines of business including Outpatient Imaging, Outreach Lab, BayCare Medical Group, Urgent Care Centers and Behavioral Health.
• Register patients timely and accurately with emphasis on scheduling, pre-registration, insurance verification, authorization, financial counseling, upfront cash collections, denials mitigation.
• Ensure compliance with JCAHO, federal and state requirements.
• Lead Financial Assistance initiatives with hospital senior leadership and external agencies.
• Input for community needs, legislative issues, healthcare reform, and revenue management; standardize policies across all facilities.
• Promote service excellence to ensure a positive patient experience; report to VP for Patient Financial Solutions.

Skills

Communication

Emotional Intelligence

Talent & Team Development

Change Champion

Collaboration

Results Driven

Inclusion & Belonging

Education

Bachelor's Degree

Master's Degree

Job description

BayCare Health System in Clearwater, FL seeks a Director Admitting and Financial Assistance to lead patient access, registration, financial counseling, and charity initiatives across BayCare facilities. The role emphasizes accurate registration, insurance verification, and upfront collections while aligning with cost controls and policy standardization.

You will partner with Outpatient Imaging, Outreach Lab, BayCare Medical Group, Urgent Care, and Behavioral Health to balance technology, demand,