Director of Partner Growth — Embedded Payments

Thread; Nashville (TN); On-site; USD 170,000 - 210,000; Full time

Job summary

Thread Bank is seeking a Director of Partner Success (Embedded Acquiring) to lead strategic partnerships, drive revenue growth, and optimize the embedded payments stack across high-value partners in the US market. This role reports to the executive team and collaborates with Sales, Implementation, and Risk to maximize partner value.

You will translate business objectives into growth initiatives, manage GPV and take rate metrics, and guide product priorities based on partner feedback and market

Qualifications

• 8+ years in Payments, Fintech, or Merchant Acquiring.
• Deep understanding of the embedded and software-led payments ecosystem.
• Technical fluency with APIs, payment gateways, and settlement logic.
• Experience growing partner accounts through consultative strategy and relationship management.

Responsibilities

• Develop and execute joint business plans with partners focused on processing volume growth, merchant adoption, and new product penetration.
• Own and drive key performance indicators including GPV, Net Take Rate, and Partner Retention metrics.
• Conduct quarterly business reviews with partner executive teams, presenting data-driven insights and growth recommendations.
• Optimize technical payment levers including authorization rates, interchange management, and risk/fraud settings to enhance partner performance.
• Translate partner technical requirements and feedback into product enhancement requests and engineering priorities.
• Provide strategic consulting on Thread Bank's APIs, integration capabilities, and embedded finance stack features.
• Lead cross-functional collaboration between partners and Thread Bank's Sales, Implementation, and Risk teams to resolve strategic challenges.
• Monitor market trends and competitive landscape to proactively recommend partner strategy adjustments.
• Synthesize complex payment and transaction data into actionable growth narratives and strategic recommendations.

Skills

Strategic Leadership

Executive Communication

Cross-Functional Collaboration

Analytical Thinking

Relationship Management

Technical Acumen

Education

Bachelor's degree in Business, Finance, Economics, or related field

Job description

Thread Bank is seeking a Director of Partner Success (Embedded Acquiring) to lead strategic partnerships, drive revenue growth, and optimize the embedded payments stack across high-value partners in the US market. This role reports to the executive team and collaborates with Sales, Implementation, and Risk to maximize partner value.

You will translate business objectives into growth initiatives, manage GPV and take rate metrics, and guide product priorities based on partner feedback and market