Director of Parks Inspection Program

DEPT OF PARKS & RECREATION; New York (NY); On-site; USD 95,000 - 125,000; Full time

Job summary

The City of New York’s DEPT OF PARKS & RECREATION is seeking an Administrative Community Relations Specialist to oversee the inspection program, trainings, and analytics initiatives.

You will supervise a team of inspectors, collaborate with cross-divisional teams, and present ratings to senior leaders. Residency in NY required; Civil Service eligibility data noted in application.

Qualifications

• A baccalaureate degree and 4 years of community liaison/relations experience, with 2 years in admin/policy-making.
• High school diploma plus 8 years of related experience, with 2 years in admin/policy-making.
• Education/experience equivalent with credits for time in related roles.

Responsibilities

• Oversee the Parks Inspection Program and related inspections with latitude for independent judgment.
• Ensure training and support for a team of inspectors; monitor consistency and provide feedback.
• Manage Analytics team to assure QA of field inspections and improve reports/tools.

Skills

Administrative skills

Organizational skills

Supervisory experience

Analytical skills

Communication skills

Education

Bachelor-like degree and 4 years community relations exp.

High school diploma + 8 years relevant exp.

Education/experience equivalent with progression

Tools

ArcGIS

Tableau

SQL Server Studio

Job description

*ONLY OPEN TO CURRENT FULL-TIME ANNUALLY PAID PARKS EMPLOYEES*

*This vacancy is only open to 1) current permanent Parks employees serving in the Administrative Community Relations Specialist civil service title or 2) on leave from the title or 3) permanent Parks employees in or on leave from a comparable title (e.g. Administrative Staff Analyst, Administrative Park & Recreation Manager, or Administrative Manager) or 4) Parks employees who are reachable on the Administrative Community Relations Specialist civil service list or a comparable civil service list or qualify for a comparable title. [Please indicate the exam and your list number or comparable title on your resume.]*

Major Responsibilities

• For Operations and Management Planning (OMP), reporting to the Chief for Inspection and Audit, under general supervision, with considerable latitude for independent initiative and judgment, oversee the Parks Inspection Program (PIP) as well as inspections for Recreation, Golf, Restrictive Declaration, Automated External Defibrillator, Summer Weekend, Internal Audit follow-up, Capital Walk-Thru and other inspections, as needed.


• Ensure that PIP’s team of 10 full-time Inspectors receive proper training and support, are monitored for consistency, and receive regular feedback and guidance.


• Manage the PIP Analytic team, providing guidance and technical support, to ensure quality assurance for field inspections and improve the content and delivery of PIP’s tools, reports and presentations.


• Present ratings results to Chiefs and Commissioners at the Monthly Operations Meeting and at other high-level settings.


• Collaborate with other divisions to improve the usefulness and availability of PIP data and reports throughout the Agency in desktop and mobile environments.


• Represent PIP by conducting training and presentations both internally and for outside agencies.


• Provide guidance to Maintenance and Operations, addressing any concerns and conducting field visits to discuss properties and standards.


• Ensure new inspection sub properties are created in GIS as needed and added for inspection on a timely basis.


• Respond to requests from Legal regarding inspection records.


• Ensure compliance with Fleet procedures including routine maintenance and follow-up on violations.


• Perform special projects, as required.

Work Location: Arsenal, Manhattan

*Current Employees please include your ERN on your cover letter and resume.*

NOTE: All resumes must be received no later than the last day of the posting period. References will be required upon request. Fees: Hired candidates will be subject to a processing fee between $40.00 to $101.00 based on the salary range of title. Hired candidates who are not currently employed by the City will be subject to a $104.50 background check fee.

nyc.gov/parks

MOVEMENT IN THE FACE OF CIVIL SERVICE LISTS IS PROHIBITED UNDER CIVIL SERVICE LAW.

For information about applying for Civil Service Exams go to: Civil Service Exams - Department of Citywide Administrative Services (nyc.gov)

ADMIN COMMUNITY RELATIONS SPEC - 1002F

Minimum Qualifications

1. A baccalaureate degree from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U. S. Secretary of Education and by the Council for Higher Education Accreditation (CHEA) and four years of satisfactory, full-time community liaison, community organization or community relations experience, at least two years of which must have been in a broad administrative or policy-making capacity with responsibility for planning, organizing, coordinating, developing, evaluating and/or administering a large community service program or activity; or


2. A four-year high school diploma or its educational equivalent approved by a State's Department of Education or a recognized accrediting organization and eight years of satisfactory, full-time experience as described in "1" above, at least two years of which must have been in a broad administrative or policy-making capacity with responsibilities as described in "1" above; or


3. Education and/or experience equivalent to "1" or "2" above. Undergraduate education above the high school level may be substituted for the community liaison, community organization or community relations experience, but not for the two years of broad administrative or policy-making experience described in "1" above, at the rate of 30 semester credits from an accredited college or university (as described above) for each year of experience, up to a maximum of 4 years. Graduate education beyond the baccalaureate degree may be substituted for the community liaison, community organization or community relations experience, but not for the two years of broad administrative or policy-making experience described in "1" above, on the basis of 30 graduate credits from an accredited college or university (as described above) for each year of experience, up to a maximum of 2 years. However, all candidates must possess a four-year high school diploma or its educational equivalent approved by a State’s Department of Education or a recognized accrediting organization and two years of full-time experience in a broad administrative or policy-making capacity with responsibilities as described in "1" above.

Preferred Skills

1. Excellent administrative, organizational, supervisory, analytical and communication skills.


2. Understanding and experience with Parks operations.


3. Experience working with Parks datasets with an understanding of database structures and the business practices that exist around them.


4. Familiarity with statistical, analytical and data visualization software, e.g., ArcGIS, Tableau and SQL Server Studio.


5. High level of proficiency in communicating and presenting both verbally and visually to stakeholders at all levels of the organization.


6. Valid New York State driver license.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

Residency in New York City, Nassau, Orange, Rockland, Suffolk, Putnam or Westchester counties required for employees with over two years of city service. New York City residency required within 90 days of hire for all other candidates.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.