Director of Organizational Learning

By the Bay Health; Larkspur (CA); On-site; USD 130,000 - 150,000; Full time

Benefits offered by this job

Generous benefits

Supportive work environment

Job summary

By the Bay Health is seeking a Director of Organizational Learning to enhance learning and development across all roles. Key responsibilities include developing organizational learning strategies, ensuring compliance, and evaluating educational outcomes. The ideal candidate will have extensive experience in healthcare education and leadership, along with a Bachelor’s degree in a related field. This full-time position offers competitive pay ranging from $130K to $150K annually.

Located in Larkspur, CA, candidates should be committed to a supportive work environment and aligned with diversity, equity, and inclusion values.

Qualifications

• Five years’ experience in healthcare education or related field.
• Three years of supervisory or leadership experience.
• Experience with LMS administration and adult learning methods.

Responsibilities

• Develop and implement learning strategies and education plans.
• Evaluate learning needs and improvement opportunities.
• Provide oversight to educational initiatives and training compliance.

Skills

Healthcare education expertise

Learning and development strategies

Curriculum design

Adult learning principles

Education

Bachelor's degree in relevant field

Master's degree preferred

Tools

Learning Management System (LMS)

Job description

By The Bay Health, a non‑profit established in 1975, has set the standard for hospice in the U.S. by emphasizing the role of the patient in making important medical decisions. Our spectrum of home‑based services now includes Skilled Home Health Care, Palliative Care, Adult Hospice Care and Pediatric Care. Our team approach strives to address practical, social, emotional and spiritual aspects of care, with the goal to maximize quality of life for our patients, caregivers and families.

This full‑time position offers competitive pay, generous benefits and a supportive work environment.

The Director of Organizational Learning is responsible for the planning, implementation, direction, facilitation, and evaluation of the organization’s enterprise‑wide learning and development programs for employees across all roles, levels, agencies, programs, and service lines. Leads organizational learning strategy; oversees clinical and non‑clinical education; owns the learning management system (LMS) and required training compliance; supports onboarding, orientation and role‑based development; coordinates clinical student rotations and internships; and partners with Human Resources on leadership development. Provides oversight and direction to Education Department staff, serving all service lines. Ensures learning programs support regulatory compliance, accreditation readiness, quality outcomes, employee engagement, professional growth and excellent patient, family and client experience.

Schedule: Monday – Friday; 8:30 am – 5:00 pm

Location: Larkspur, CA office; occasional travel to our other Bay Area offices

By the Bay Health follows all CDPH vaccine requirements for healthcare personnel.

Essential Duties & Responsibilities

• Develops and implements an organization‑wide learning strategy and annual education plan that promotes professional standards, role competence, regulatory compliance, service excellence, employee development, optimal patient/family/client experience and quality outcomes.
• Evaluates clinical and non‑clinical learning needs and improvement opportunities through direct inquiry, leader consultation, staff feedback, LMS data, competency results, audit trends, survey readiness needs, QAPI activities, unusual occurrence/complaint trends and patient/family/client satisfaction data.
• Consistently measures results of educational initiatives and programs and revises the plan as appropriate.
• Develops and maintains a network of external professional development providers to ensure the organization has access to current learning resources, methods and subject‑matter expertise.
• Oversees the organization’s learning management system and required training compliance process to ensure efficient delivery, tracking, escalation and reporting of training and development activities, particularly those pertaining to state and federal regulations, accreditation standards, role‑specific requirements and the ongoing expansion of best practices.
• Serves as the content expert in principles of adult learning, education and training design, providing oversight and direction to the organization’s educational initiatives.
• Provides train‑the‑trainer support to internal presenters as indicated.

Education / Experience

• Minimum of five years’ experience in healthcare education, learning and development, organizational development, clinical education, staff development or related field required; experience in hospice, home health, palliative care, long‑term care or community‑based healthcare strongly preferred.
• Minimum of three years of supervisory, program leadership or comparable management experience required.
• Bachelor’s degree required in education, organizational development, healthcare administration, nursing, social work, public health, human resources, business administration, psychology or related field; commensurate professional experience may be considered in accordance with organizational policy.
• Master’s degree preferred in education, organizational development, healthcare administration, nursing, social work, public health, human resources or related field. Clinical background or experience leading clinical education functions preferred but not required if the candidate demonstrates strong healthcare learning and development expertise.
• Experience with LMS administration, regulatory training compliance, curriculum design, adult learning methods and facilitation required.
• Proven ability to lead enterprise initiatives and drive strategic outcomes.
• Demonstrated experience designing and executing a comprehensive learning & development strategy and scaling solutions in an organization with a growth plan.

Certificates, Licenses, Registrations

• As applicable based on professional background, current professional license or certification in good standing. Current California RN license preferred for candidates whose primary background is nursing, but not required for all qualified candidates.

Pay Range

$130 K – $150 K annually

Benefits / Equal Employment Opportunity

By the Bay Health is proud to serve our community as an equal employment opportunity employer. Everyone is valued and welcome. Our organization is committed to diversity, equity and inclusion by recruiting, screening, hiring and retaining any qualified individual without regard to age, race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, disability, marital status, registered domestic partner status, citizenship, physical or mental disability, legally protected medical condition, family care status, military service status, veteran status or any other consideration made unlawful by federal, state or local laws.