Director of Operations: Youth Programs

AMIkids, Inc.; Bennettsville (SC); On-site; USD 55,000 - 75,000; Full time

Job summary

AMIkids Bennettsville is seeking an Operations Supervisor (Director of Operations) to lead youth and direct care teams, ensuring alignment with program operations policies and maintaining safe, secure environments. You will supervise youth, coordinate staffing, and oversee activities and safety procedures to support individualized goals.

The role requires a Bachelor's degree in Business Administration or Education or related field, plus supervisory experience.

Qualifications

• Bachelor’s degree in Business Administration or Education or related field.
• Minimum one year supervisory experience; two years preferred.
• Preferred one year experience in an educational or youth service program.

Responsibilities

• Supervise youth and staff in accordance with established policies and procedures, serving as an advisor and positive role model.
• Coordinate daily staffing schedule; ensure coverage is maintained within required ratio.
• Oversee/supervise Program activities and field trips; ensure appropriate youth to staff ratio in accordance with contractual requirements.
• Execute/oversee and adhere to established safety and security policies and procedures; conduct youth and property searches for unauthorized items.
• De-escalate youth altercations and incidents, using authorized methods and notify leadership.
• Effectively implement AMIkids Way (Kids First, Safety, and Family) and key elements of Positive Youth Development (Relationships, Meaningful Participation, Community Involvement, and Challenged & Engaged Programming) and the AMIkids Personal Growth Model (PGM) in all interactions with students.
• Actively ensure all interactions reflect Kids First, Safety, Family, Relationships, Meaningful Participation, Challenge and Engaged environment and Community Involvement.
• Interactions with youth shall maintain an environment that provides a physically/emotionally safe space for youth and effective learning, growth, and progress toward individualized goals.
• Plan and conduct regular staff meetings to include interactive open communication for the dissemination of information.
• Provide on-going training and development opportunities for Team Members, to include continued development regarding effective communication with youth.
• Provide constructive feedback and evaluate performance of direct reports for Team Member’s continued growth.
• May act as liaison between internal and external stakeholders.
• Must possess and maintain valid driver’s license in the state of employment and have a driving record that meets the standards of the AMIkids Transportation Policy.
• Able to complete trainings outside the program when required (may need to travel to other locations).
• Participate in recruiting process.

Skills

Supervisory experience

Leadership

Program operations

Safety compliance

Communication

Education

Bachelor’s Degree in Business Administration or Education or related field

Job description

AMIkids Bennettsville is seeking an Operations Supervisor (Director of Operations) to lead youth and direct care teams, ensuring alignment with program operations policies and maintaining safe, secure environments. You will supervise youth, coordinate staffing, and oversee activities and safety procedures to support individualized goals.

The role requires a Bachelor's degree in Business Administration or Education or related field, plus supervisory experience.