Director of Operations & Trust Governance

Old North State Trust, LLC; Greensboro (NC); On-site; USD 100,000 - 160,000; Full time

Job summary

Old North State Trust, LLC seeks a Director of Administrative Services to lead organizational effectiveness, strategic execution, and trust administration oversight. You will partner with the President to drive operational excellence and improve processes for long-term growth.

You will supervise the Trust Administration Manager, chair key committees, and ensure initiatives align with mission and values while promoting accountability and governance across departments.

Qualifications

• Bachelor's degree in Business Administration, Finance, Management, Trust Administration, or a related field is preferred.
• Minimum of 7–10 years of progressive leadership experience.
• Demonstrated experience leading strategic initiatives, operational improvements, and cross‑functional projects.
• Previous supervisory or management experience is required.

Responsibilities

• Partner with the President and leadership team to develop and execute strategic priorities and organizational initiatives.
• Identify opportunities to improve operational efficiency, workflow effectiveness, productivity, and client service delivery.
• Lead strategic projects from planning through implementation and evaluation.
• Analyze complex organizational challenges and oversee successful execution.
• Monitor performance and report on progress, risks, opportunities, and key initiatives.

Skills

Strategic leadership

Change management

Stakeholder management

Communication

Project management

Cross-functional leadership

Education

Bachelor's degree in Business Administration, Finance, Management, Trust Administration, or related field

Tools

Microsoft Office

Job description

Old North State Trust, LLC seeks a Director of Administrative Services to lead organizational effectiveness, strategic execution, and trust administration oversight. You will partner with the President to drive operational excellence and improve processes for long-term growth.

You will supervise the Trust Administration Manager, chair key committees, and ensure initiatives align with mission and values while promoting accountability and governance across departments.