Director of Operations — Strategic Campus Programs

Bon Appétit Management Company; Cambridge (MA); On-site; USD 130,000 - 145,000; Full time

Benefits offered by this job

Retirement Plan

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits

Job summary

Bon Appétit Management Company in Cambridge, MA is hiring a Director of Operations to support the RDM in planning, evaluating, implementing and reporting on departmental operations. The role oversees budgeting, cost control, and cross‑functional coordination across university facilities, with a focus on strategic planning, program administration and liaison to customers.

Qualified candidates will have a four‑year degree and 5–10 years of POM management experience in a college/university setting,

Qualifications

• Minimum four year college degree.
• Five to ten years progressive POM management & leadership experience with cost containment in a large complex organization.
• Experience in College/University Facility required.
• Visionary leader with strong management, planning and communications skills; understands inter-connections between operating units.
• General business acumen; excellent interpersonal and communication skills.
• Public speaking; ability to multi-task and set priorities; maintain organization in a fast-paced environment.

Responsibilities

• Provides leadership for all departmental functions including planning, directing, and evaluating operations.
• Oversees budgeting, cost control, and financial reporting to the RDM.
• Supervises unit staff and coordinates cross‑departmental activities.
• Develops short-term and long-term departmental goals and objectives.
• Advises on administration of university-wide programs and initiatives; supports strategic plans.
• Monitors process development, compliance and internal controls; reports to management.

Skills

Leadership

Cost containment

Public speaking

Multitasking

Strategic planning

Communication skills

Customer service

Team leadership

Education

Bachelor's degree or higher

Experience in College/University Facility

Job description

Bon Appétit Management Company in Cambridge, MA is hiring a Director of Operations to support the RDM in planning, evaluating, implementing and reporting on departmental operations. The role oversees budgeting, cost control, and cross‑functional coordination across university facilities, with a focus on strategic planning, program administration and liaison to customers.

Qualified candidates will have a four‑year degree and 5–10 years of POM management experience in a college/university setting,