Director of Operations, GHP - Dean's Office

University of California; Los Angeles (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

University of California seeks a Director of Operations to lead the Global Health Program. The role oversees day-to-day operations, budgets, awards and grants, and educational programming, while supervising staff and ensuring consistent, high-quality work products.

The position emphasizes developing workflows, SOPs, and stakeholder communications, with strong finance oversight and collaboration with the GHP leadership to enable growth and effective operation across multiple functional areas.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Experience with managing complex financial systems, controls and budget processes in an academic setting.
• Experience developing, implementing, and reviewing SOPs for global educational programming.
• Strong interpersonal, verbal and written communications skills and ability to supervise a diverse staff.
• Excellent organizational skills to manage multiple timetables and responsibilities.
• Ability to delegate, effectively supervise, and plan for timely completion of assignments.
• Master's degree in Business or Organizational Management (preferred).
• Minimum 7 years of related experience in a complex, university-based setting (preferred).

Responsibilities

• Provide operational leadership for the Global Health Program (GHP).
• Directly supervise staff supporting program activities.
• Oversee day-to-day operations including unit finances and annual budget.
• Oversee awards and grants programming and educational programming.
• Develop, assign, and oversee workflows and priorities; establish SOPs and ensure quality.
• Manage administrative resources and internal/external communications.
• Coordinate with the Director of GHP to grow and operate the program.

Skills

Verbal and written communication

Interpersonal skills

Organizational skills

Delegation and supervision

Workflow management

Education

Bachelor's degree

Master's degree (preferred)

Job description

Description

The Director of Operations (DO) provides administrative and operational leadership for the Global Health Program (GHP) and directly supervises staff responsible for supporting the Program's broad range of activities. The incumbent oversees day-to-day program operations, including management of unit finances and annual budget, annual awards and grants programming, student, postgraduate trainee, and faculty educational programming, partnership agreements, and internal and external communications. In close coordination with the Director of GHP, the DO develops, assigns, and oversees workflows and operational priorities; supervises staff performance and development; establishes and maintains standard operating procedures; ensures quality and consistency of work products; manages administrative resources; and supports the continued growth and effective operation of the Program. The DO serves as an operational leader for the unit and is responsible for staff supervision, workflow management, budget administration, process improvement, and administrative oversight across multiple functional areas within GHP.

Qualifications

Required:

• Bachelor's Degree and/or equivalent combination of education and experience.


• Substantial knowledge of organizational management and practice and experience with management of complex financial systems, controls and budget processes, preferably within an academic institution


• Experience with developing, implementing, and reviewing SOPs for complex, global educational programming, preferably at a professional degree level


• Outstanding interpersonal skills, ability to handle sensitive human resources issues, and supervises a diverse staff in handling these matters.


• Outstanding verbal and written communications skills


• Outstanding organizational skills to manage many competing timetables and responsibilities


• Ability to delegate, effectively supervise, and plan for the timely and successful completion of short- and long-term assignments.

Preferred:

• Master's degree in relevant field, preferably in Business or Organizational Management.


• Minimum 7 years of related experience or training in a complex, university-based setting.