Director of Operations & Finance

Massachusetts Nonprofit Network; Cambridge (MA); Hybrid; USD 92,000 - 98,000; Full time

Benefits offered by this job

Medical insurance

403(b) retirement plan

Flexible PTO

Job summary

Next Step, a Cambridge-based nonprofit, seeks a strategic Director of Operations & Finance to oversee the financial health, operational infrastructure, HR administration, and organizational systems.

Reporting to the Executive Director, you will lead budgeting, cash flow forecasting, monthly close, audits, and vendor management, while partnering with the board on strategy.

Qualifications

• Strong nonprofit financial management, budgeting, audit, and reporting experience.
• Experience managing operations, administrative systems, HR administration, and organizational infrastructure.
• Excellent communication skills and the ability to translate financial information for non-financial audiences.
• High integrity, discretion, attention to detail, collaborative leadership style, and deep commitment to Next Step’s mission.

Responsibilities

• Lead budgeting, cash flow forecasting, financial planning, reporting, and analysis.
• Oversee accounting systems, monthly close, audits, internal controls, and nonprofit compliance.
• Prepare clear financial reports, dashboards, and presentations for the Finance Committee and Board.
• Manage HR administration, including onboarding, payroll, benefits, personnel records, and policy support.
• Strengthen operational systems, vendor relationships, contracts, insurance, records, and organizational workflows.
• Support grant budgets, restricted funding tracking, event reconciliations, and cross-department planning.
• Collaborate closely with the Executive Director on organizational strategy.

Skills

Nonprofit finance

Budgeting

Audits

Financial reporting

Operations management

HR administration

Policy communication

Job description

Mission-driven leadership | Financial stewardship | Operational excellence

About Next Step

Next Step is a Cambridge-based nonprofit that empowers teens and young adults living with serious chronic illnesses—including cancer, HIV, sickle cell disease, rare genetic conditions, and other health challenges—to envision and create their brightest future. Through community, music, and mentorship, we help young people move from “Why me?” to “What’s next?” All programs are offered free of charge.

Position Overview

Next Step is seeking a strategic, detail-oriented, and collaborative Director of Operations & Finance to oversee the financial health, operational infrastructure, human resources administration, and organizational systems that support our mission. This senior leadership role works closely with the Executive Director, leadership team, Finance Committee, Board of Directors, staff, auditors, vendors, and external partners.

Key Responsibilities

• Lead budgeting, cash flow forecasting, financial planning, reporting, and analysis.
• Oversee accounting systems, monthly close, audits, internal controls, and nonprofit compliance.
• Prepare clear financial reports, dashboards, and presentations for the Finance Committee and Board.
• Manage HR administration, including onboarding, payroll, benefits, personnel records, and policy support.
• Strengthen operational systems, vendor relationships, contracts, insurance, records, and organizational workflows.
• Support grant budgets, restricted funding tracking, event reconciliations, and cross-department planning.
• Collaborate closely with the Executive Director on organizational strategy.

Ideal Candidate

• Strong nonprofit financial management, budgeting, audit, and reporting experience.
• Experience managing operations, administrative systems, HR administration, and organizational infrastructure.
• Excellent communication skills and the ability to translate financial information for non-financial audiences.
• High integrity, discretion, attention to detail, collaborative leadership style, and deep commitment to Next Step’s mission.

Compensation, Benefits & Work Environment

Salary: $92,000–$98,000 based on experience. Location: Hybrid position based at 99 Bishop Allen Drive in Cambridge, Massachusetts. Schedule: Flexible Monday–Friday schedule with occasional evenings and weekends; compensatory time provided when appropriate. Benefits: Medical insurance, 403(b) retirement plan, and generous flexible PTO.

Diversity, Equity & Inclusion

Next Step is committed to building a diverse and inclusive team that reflects the communities we serve. We welcome applicants of all backgrounds, identities, and lived experiences. We are an equal opportunity employer.