Director of Operations - Family Office

BURKE + CO.; San Francisco (CA); Hybrid; USD 175,000 - 195,000; Full time

Job summary

A leading venture firm in San Francisco is looking for a high-agency operator to support senior executives in both business and personal capacities. The role demands exceptional organizational skills and an ability to thrive in high-performance environments. Responsibilities include managing communications, overseeing calendars, and ensuring operational efficiency. This position offers a competitive salary ranging from $175,000 to $195,000 annually, with a hybrid working model requiring 2 to 3 days onsite.

Qualifications

• 5+ years experience in supporting senior executives in tech.
• Proven track record of operational excellence.
• Ability to work outside traditional business hours.

Responsibilities

• Take full ownership of business and personal outcomes.
• Manage sensitive communications with key stakeholders.
• Design and maintain standardized systems across operations.

Skills

Support senior executives

Project management tools (G Suite, Asana, Airtable, Notion)

Attention to detail

Exceptional communication skills

"No task too small" mindset

Tools

G Suite

Asana

Airtable

Notion

Job description

Base pay range

$175,000/yr - $195,000/yr

BURKE+CO.

www.burketalent.com

The Gist

Our client, two highly accomplished, married entrepreneurs, seek a high-agency operator to own execution across their business, investment, and personal domains. Leading a top early-stage venture firm with over 200 portfolio companies, including more than 10 with valuations exceeding $1B, the principals require a partner capable of navigating high volume and complexity. This role demands thriving in a high-performance environment with exacting standards for systems and efficiency to bridge a demanding professional schedule with a meticulously run household.

This is a career-making opportunity to have full ownership behind the scenes, ensuring every moving part of the principals’ world operates smoothly, cleanly, and reliably.

The Essentials

• 5+ years of experience supporting senior executives in tech in both business and personal capacity
• Deep knowledge of and experience running systems using project tools (G Suite, Asana, Airtable, Notion, AI)
• Attention to detail, structure, and operational excellence
• Track record of owning results
• Ability to work outside traditional business hours, depending on needs
• Exceptional written and verbal communication skills
• "No task too small" mindset and pride in enabling others to perform at their best
• Ability to take direct feedback and adapt quickly

Responsibilities

• Take full ownership of defined outcomes across business and personal domains
• Develop plans, prioritize, anticipate risks, and adapt quickly to deliver results
• Manage sensitive and time-critical communications with investors, founders, partners, vendors, staff, and personal contacts
• Produce clear, concise, and well-formatted written communication and documentation
• Own complex calendars, meetings, and travel logistics
• Prepare itineraries, bookings, and materials in advance, proactively flagging issues
• Design and maintain clean, standardized systems across all operational areas
• Keep tools such as Asana, Airtable, Notion, Google Drive, and SOPs structured, current, and easy to navigate
• Source, vet, hire, and manage vendors and household or business staff
• Set clear expectations and hold others accountable to work quality and deadlines
• Plan and execute investor meetings, professional gatherings, and family events with precision and high taste
• Apply professional operating standards to household and property management; maintain SOPs for cleaning, maintenance, supplies, and service providers
• Respond to and resolve household emergencies or urgent matters

Location

San Francisco, CA (Hybrid - 2 to 3 days onsite)

Compensation

Base salary: $175,000/yr - $195,000/yr plus benefits. Exact compensation will vary based on skills, experience, and expertise.

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