Director of Operations – Elite Security & Exec Protection

Safehouse Security Solutions & Transport; Los Angeles (CA); Hybrid; USD 80,000 - 85,000; Full time

Job summary

Safehouse Security Solutions is seeking a Director of Operations to run day-to-day activities for a premier security firm serving high-profile clients. You will lead operations, supervise staff, and partner with departments to continually improve how we operate.

The ideal candidate has leadership experience in security, with a background in EP/RST settings, and is ready to manage diverse teams. In-office Mon-Thu with Friday remote, near Studio City, Los Angeles.

Qualifications

• Proven experience in an operations or security leadership role at director/senior manager level.
• Experience working discreetly with high-net-worth clients.
• Background check and drug test required.

Responsibilities

• Oversee daily operations, staffing, and on-site support.
• Supervise account managers and cross-functional teams with coaching and feedback.
• Collaborate with department heads to set goals, improve performance and efficiency.
• Train new hires and provide ongoing training on procedures, safety and security protocols.
• Support staff management, including hiring, terminations, and disciplinary actions.
• Develop, update, and enforce company policies and SOPs, and continuously evaluate and improve procedures.
• Ensure compliance with legal and regulatory requirements.
• Monitor KPIs and analyze metrics to drive informed decisions.
• Drive cost-efficiency through strategic resource planning and vendor coordination.
• Manage relationships with external partners and vendors.
• Attend client meetings and site walks, oversee customer support, and pursue new client opportunities.
• Manage international job requests from initiation to completion.

Skills

Leadership

Discretion with high-net-worth clients

Education

High school diploma or equivalent

Degree in Business, Criminal Justice, Security Management or related field preferred

Job description

Safehouse Security Solutions is seeking a Director of Operations to run day-to-day activities for a premier security firm serving high-profile clients. You will lead operations, supervise staff, and partner with departments to continually improve how we operate.

The ideal candidate has leadership experience in security, with a background in EP/RST settings, and is ready to manage diverse teams. In-office Mon-Thu with Friday remote, near Studio City, Los Angeles.