Director of Operations

Tews Company; Winter Park (FL); On-site; USD 100,000 - 125,000; Full time

Job summary

Tews Company in the Orlando area is hiring a hands-on Director of Operations to oversee warehouse activity, transportation, equipment movement, and on-site event operations. This high-visibility role requires decisive leadership and the ability to align teams and customers in a hectic, dynamic setting.

The position demands 5+ years of operations leadership, strong scheduling and logistics skills, and excellent communication. Bachelor’s degree preferred; DOE applies.

Qualifications

• 5+ years operations leadership experience in events or related industries.
• Strong experience in workforce scheduling and logistics coordination.
• Proven ability to make fast, sound decisions in a changing environment.
• Comfort using operational software to manage scheduling and movement of people/equipment.

Responsibilities

• Lead daily warehouse, delivery/installation, event support, and breakdown operations.
• Own visibility into upcoming events, deadlines, staffing/equipment needs, and operational risks.
• Direct scheduling and deployment of drivers, install crews, event staff, and outside labor.
• Coordinate employee travel logistics for out-of-market events.
• Manage equipment movement between warehouses and venues; arrange carriers as needed.
• Maintain real-time asset and fleet location/availability; allocate equipment to meet event needs while controlling costs.
• Serve as escalation point for customer changes/issues; resolve problems quickly and professionally.
• Build procedures to improve efficiency, safety, communication, and accountability.
• Track KPIs and drive continuous improvement.

Skills

Leadership

Scheduling

Logistics coordination

Asset management

Communication

Customer service

Decision making

Education

Bachelor’s degree

Job description

Director of Operations (Event Rentals) Pay: $100,000 - $125,000 base (DOE) Position: Director of Operations Industry: Event Rentals / Live Events Location: Orlando-area preferred Schedule: Flexible; early mornings/evenings/weekends/holidays as event schedules require Overview Confidential event rental company is hiring a hands-on Director of Operations to run day-to-day execution across warehouse activity, transportation, equipment movement, and on-site event operations. This is a highly visible role for a decisive leader who thrives in a hectic, unpredictable environment and keeps teams and customers aligned through clear communication.

Key Responsibilities

• Lead daily warehouse, delivery/installation, event support, and breakdown operations
• Own visibility into upcoming events, deadlines, staffing/equipment needs, and operational risks
• Direct scheduling and deployment of drivers, install crews, event staff, and outside labor
• Coordinate employee travel logistics (air, hotel, rental cars/ground transportation) for out-of-market events
• Manage equipment movement between warehouses and venues; arrange freight/3PL carriers as needed
• Maintain real-time awareness of asset and fleet location/availability/condition; allocate equipment to meet event requirements while controlling cost
• Serve as escalation point for customer changes/issues; resolve problems quickly and professionally
• Build practical procedures that improve efficiency, safety, communication, and accountability
• Track KPIs (on-time delivery, utilization, productivity, repair costs) and drive continuous improvement
• Control operating costs (labor/overtime, freight, travel, fuel, repairs) while balancing service and profitability

Requirements

• 5+ years operations leadership experience (event rentals/live events/production/staging/hospitality/transportation/logistics preferred)
• Strong experience in workforce scheduling, logistics coordination, and asset management
• Proven ability to make sound decisions fast in a constantly changing environment
• Comfort using operational software to manage scheduling and movement of people/equipment
• Strong leadership, communication, organization, and customer-service skills
• Bachelor’s degree preferred

Work Environment / Flexibility

Must be comfortable working in warehouses, loading areas, outdoor venues, and active event environments, including extended standing/walking and occasional assistance with equipment.