Warehouse Manager

Chesapeake Search Partners; Towson (MD); On-site; USD 65,000 - 90,000; Full time

Job summary

Chesapeake Search Partners in Towson, MD is seeking a Client Relations Rental Manager to lead the high-volume Party Rental Division, coordinating operations, inventory, staffing and event execution. In this hands-on role, you will work with event planners, venues, corporate accounts and other high-profile customers, ensuring timely delivery, accurate quotes and exceptional service.

Candidates should have 5+ years in event rentals or hospitality, strong leadership and communication, and a proven

Qualifications

• 5+ years of experience in event rentals, hospitality, catering, logistics, or a related industry.
• Previous management or supervisory experience with responsibility for employees, scheduling, and daily operations.
• Familiar with OSHA compliant safety meetings and DOT rules and regulations.
• Strong organizational, leadership, problem-solving, and customer service skills.
• Ability to remain calm and make sound decisions in a fast-paced, high-pressure event environment.
• Excellent communication and interpersonal skills with the ability to work effectively with customers, employees, and leadership.
• Proficiency with standard computer applications; experience with Party Track event rental software is a plus.

Responsibilities

• Oversee daily division operations, customer service, opening/closing procedures, and overall service levels.
• Manage inventory of rental equipment, including cleaning, maintenance, and repair.
• Lead and support the Assistant Warehouse Manager, supervising approximately 22 warehouse employees.
• Coordinate delivery schedules, truck assignments, route planning, and event setup/teardown.
• Consult with customers, prepare accurate quotes, manage event contracts, and coordinate orders from booking through return.
• Serve as a primary point of contact for event planners, venues, and corporate accounts; build strong relationships.
• Quickly resolve delivery delays, incorrect orders, equipment issues, staffing challenges, and other time-sensitive problems.
• Conduct venue walkthroughs to assess space, measurements, access, and other logistical requirements when needed.
• Develop staffing schedules and effectively manage labor needs and overtime.
• Ensure appropriate safety practices, including proper lifting and forklift procedures, and maintain vehicle, safety, and DOT compliance requirements.

Skills

Team Leadership

Customer Service

Project Coordination

Communication

Problem Solving

Tools

Party Track

Job description

Client & Rental Operations Manager – Party Rental Division

CSP is partnering with a privately held event rental solutions company, offering tents, tables, chairs, catering equipment, dance floors and other event furnishings with delivery and setup. We've built a reputation for quality, reliability, and personalized service over more than 200 years, serving everything from weddings and corporate events to large-scale celebrations and high-profile organizations.

Job Summary:

We are seeking a Client Relations Rental Manager to lead our high-volume Party Rental Division, overseeing daily operations, customer relationships, inventory, staffing, logistics, and event execution. This is a hands-on leadership role and the face of the division, working directly with event planners, venues, corporate accounts, and other high-profile customers.

Responsibilities:

• Operations: Oversee daily division operations, customer service, opening/closing procedures, and overall service levels.
• Inventory: Manage inventory of tables, chairs, linens, china, flatware, décor, and other rental equipment, including cleaning, maintenance, and repair.
• Team Leadership: Lead and support the Assistant Warehouse Manager, who directly supervises approximately 22 warehouse employees. Provide direction, set priorities, and ensure staffing and operations align with business needs.
• Logistics: Coordinate delivery schedules, truck assignments, route planning, and event setup/teardown to ensure accurate and timely execution.
• Sales & Quotes: Consult with customers, prepare accurate quotes, manage event contracts, and ensure rental orders are properly coordinated from booking through return.
• Client Relations: Serve as a primary point of contact for event planners, venues, and corporate accounts. Build strong relationships and provide a high level of customer service.
• Problem Solving: Quickly resolve delivery delays, incorrect orders, equipment issues, staffing challenges, and other time-sensitive problems.
• Site Inspections: Conduct venue walkthroughs to assess space, measurements, access, and other logistical requirements when needed.
• Scheduling & Labor: Work with the Assistant Warehouse Manager to develop staffing schedules and effectively manage labor needs and overtime.
• Safety & Compliance: Ensure appropriate safety practices are followed, including proper lifting and forklift procedures, and maintain vehicle, safety, and DOT compliance requirements.

Qualifications:

• 5+ years of experience in event rentals, hospitality, catering, logistics, or a related industry
• Previous management or supervisory experience with responsibility for employees, scheduling, and daily operations
• Familiar with OSHA compliant safety meetings and DOT rules and regulations
• Strong organizational, leadership, problem-solving, and customer service skills.
• Ability to remain calm and make sound decisions in a fast-paced, high-pressure event environment.
• Excellent communication and interpersonal skills with the ability to work effectively with customers, employees, and leadership
• Proficiency with standard computer applications; experience with Party Track event rental software is a plus.