Director of Operations

Cordia Resources by Cherry Bekaert; Washington (District of Columbia); On-site; USD 110,000 - 130,000; Full time

Job summary

A leading company in food and beverage services is seeking a Director of Operations to oversee multiple dining operations in the Washington, DC metro area. This role requires strong leadership skills and experience in food service management. The successful candidate will manage a significant budget and ensure high-quality service across various locations, aiming to foster a culture of partnership and excellence.

Qualifications

• Minimum of 5 years’ experience in multi-unit foodservice management.
• Proven ability to manage a team and drive customer satisfaction.

Responsibilities

• Manage food service operations across 13 retail locations.
• Develop and implement policies and procedures for the region.
• Conduct performance evaluations and ensure budget compliance.

Skills

Leadership

Customer Satisfaction

Problem-Solving

Organizational Skills

Communication

Education

Bachelor’s degree in Business

Job description

Cordia Resources by Cherry Bekaert provided pay range

This range is provided by Cordia Resources by Cherry Bekaert. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$110,000.00/yr - $130,000.00/yr

Direct message the job poster from Cordia Resources by Cherry Bekaert

Cordia Resources has partnered with a client in food and beverage services in their search to hire two (2) Director of Operations positions in the Washington, DC metro area. One role is in Washington, DC and the other is in Northern Virginia.

Must have food and beverage experience, multi-unit experience, and the ability to lead a team. Union experience is highly preferred.

Both roles have a salary range in the $110-130k range (+ bonus) and require being on site full-time.

______________________________________________________________________________

DIRECTOR OF OPERATIONS

Job Summary

Working as a Director of Operations will allow you the opportunity to work with GREAT people like yourself! The purpose of this job is to manage the food service operation, maintaining established costs and quality standards so as to ensure superior service and maximize profits. This is an exciting chance to lead 13 retail locations across 5 buildings on campus. We are looking for motivated leaders that are passionate about food service and developing a strong culture of partnership.

Key Responsibilities:

• Leadership of multiple operations in the campus dining setting with total managed volume more than $15 million.
• Develops, recommends, and implements policies and procedures of the region
• Supports the development and implementation of clinical and resident service programs that meet client and regulatory standards
• Participates in the sales process for the acquisition of new business
• Monitors financial reports of the accounts to ensure budgetary compliance
• Develops and motivates an effective management team
• Visits units regularly to inspect unit operations to ensure contract compliance
• Interfaces with existing clients to maintain client satisfaction and account retention
• Resolves client, resident, and associate related complaints
• Conducts appropriate annual and semi-annual performance evaluations
• Completes all daily, weekly, and monthly reports as outlined in the corporate policy
• Projects a high level of customer service at all times
• Trains, motivates, and develops management personnel

Preferred Qualifications:

• Bachelor’s degree in Business or equivalent related experience
• Proven ability to manage a team
• Minimum of 5 years’ experience in multi-unit foodservice management
• Strong track record of driving customer satisfaction
• Proven ability to work effectively in a fast-paced and P&L driven environment
• Proven ability to mentor and develop team members
• Excellent written and verbal communication skills
• Strong organizational, problem-solving, and analytical skills
• Ability to work independently and as a member of various teams and committees
• Proven ability to handle multiple projects and meet deadlines
• Strong interpersonal and presentation skills
• Ability to prepare reports and business correspondence
• Ability to deal effectively with a diversity of individuals at all organizational levels
• Good judgment with the ability to make timely and sound decisions
• Creative, flexible, and innovative team player
• Commitment to excellence and high standards
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service, General Business, and Management

• Industries

  Food and Beverage Services, Hospitality, and Food and Beverage Retail

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