Director of Operations

NOVA Corporation; United States; Remote; USD 100,000 - 150,000; Full time

Job summary

NOVA Corporation is seeking a Director of Operations to lead the Operations team, collaborating with the President to implement efficient management processes. The role requires excellent communication and relationship management skills for successful program delivery across business divisions.

Qualifications

• 10+ years in business development or operations.
• Strong understanding of Federal government procurement processes.

Responsibilities

• Manage customer and employee relationships, oversee program operations.
• Develop and execute internal communication strategies.
• Support market leads with capability development and proposal efforts.

Skills

Communication

Relationship Management

Multitasking

Interpersonal Skills

Leadership

Education

Bachelor's degree

Job description

Job Summary:

DDC-ITS is seeking a dynamic Director of Operations to join our growing team. The Director will lead the Operations team, collaborating with the company President to develop and implement efficient management processes aligned with business objectives. This role involves working closely with leaders across business and technology divisions to ensure successful program delivery, requiring excellent communication and relationship management skills across cross-functional departments and subsidiaries.

Job Duties and Responsibilities:

1. Operational Execution: Manage customer and employee relationships, oversee program operations, ensure contract compliance, and monitor progress through reports. Adjust methodologies as needed to meet objectives and manage budgets effectively.
2. Employee Engagement: Develop and execute internal communication strategies, manage engagement campaigns, and ensure timely dissemination of organizational news and initiatives.
3. Business Development: Support market leads with capability development, proposal efforts, and transition planning to expand market presence.
4. Customer / Competitor Intelligence: Build relationships with key customers, understand their needs, and stay informed about the competitive landscape to influence capture efforts. Participate in relevant industry events and meetings.

Job Requirements (Education/Skills/Experience):

• Bachelor's degree with 10+ years in business development or operations; IT certification a plus.
• Strong understanding of Federal government procurement processes.
• Proven relationship-building skills with internal and external partners.
• Ability to multitask in deadline-driven environments.
• Experience with socio-economic and small business set-asides.
• Excellent interpersonal skills including mentoring and team building.
• Proposal development experience.
• Ability to pass background checks.

Nice to have qualifications:

• Experience coordinating cross-team initiatives and fostering idea exchange.
• Skills in expense minimization and profit optimization.
• Knowledge of labor services and contract pricing fundamentals.
• PMP certification.
• Financial acumen for budgeting and cost control.
• Strong adaptability, decision-making, and collaboration skills.
• Leadership ability to motivate teams and align with business priorities.
• Proven influence and results delivery through others.
• Understanding of Mentor Protégé & Joint Ventures.

DDC is a Navajo Nation owned company committed to community empowerment and sustainable growth, delivering innovative solutions to government agencies. We adhere to equal employment opportunity regulations and participate in E-Verify.