Director of Operations

NOVA Corporation; United States; Remote; USD 100,000 - 150,000; Full time

Job summary

NOVA Corporation is seeking a Director of Operations to lead the Operations team, providing strategic leadership and overseeing management processes. The role involves collaboration across business and technology divisions, ensuring execution aligns with business objectives. Strong communication and relationship management skills are essential.

Qualifications

• At least 10 years of experience in business development or operations.
• Strong understanding of Federal government procurement processes.

Responsibilities

• Manage customer and employee relationships, ensuring program operations meet expectations.
• Develop and execute internal communication strategies.
• Support market leads with capability development and customer presentations.

Skills

Communication

Relationship Management

Multitasking

Leadership

Collaboration

Education

Bachelor’s degree (BS/BA)

Job description

Job Summary:

DDC-ITS is seeking a dynamic and successful Director of Operations to join our rapidly growing company. This role will lead the Operations team and support the company President by providing strategic and tactical leadership, overseeing management processes aligned with business objectives. The Director will collaborate with leaders across business and technology divisions to ensure coordinated execution of programs. The position involves significant interaction with cross-functional departments, subsidiaries, and requires excellent communication and relationship management skills to influence and resolve issues.

Job Duties and Responsibilities:

1. Operational Execution: Manage customer and employee relationships, ensure program and staff operations meet expectations, and oversee financials and contracts. Review activity reports, modify methodologies as needed, and prepare program reports while managing expenditures within budget and bid targets.
2. Employee Engagement: Develop and execute internal communication strategies, ensuring timely and effective dissemination of business goals and initiatives. Lead engagement campaigns and manage internal and external communication calendars.
3. Business Development: Support market leads with capability development, customer presentations, effort estimations, and transition planning. Assist proposal efforts to expand market presence.
4. Customer / Competitor Intelligence: Build relationships with key customers, understand their needs, and influence planning. Stay informed on the competitive landscape and participate in relevant industry events.

Job Requirements (Education/Skills/Experience):

• Bachelor’s degree (BS/BA) with at least 10 years of experience in business development or operations; IT certification is a plus.
• Strong understanding of Federal government procurement processes.
• Proven ability to develop internal and external relationships.
• Ability to multitask efficiently in deadline-driven environments.
• Experience with socio-economic and small business set-asides.
• Excellent interpersonal skills including mentoring and team building.
• Proposal development experience.
• Ability to pass a standard background check.

Nice to have qualifications:

• Experience coordinating cross-team initiatives and fostering idea exchange.
• Skills in expense minimization and profit optimization.
• Knowledge of labor services and contract pricing fundamentals.
• Project Management Professional (PMP) certification.
• Financial acumen in budgeting and cost control.
• Strong adaptability, decision-making, and collaboration skills.
• Proven leadership through influence and results delivery.
• Understanding of Mentor-Protégé programs and Joint Ventures.