Director of Operations

Chick-fil-A Terrell; Terrell (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

Chick-fil-A Terrell is seeking a dedicated Director of Operations to lead daily management of their restaurant in Terrell, Texas. This role includes overseeing operations, hiring and training staff, managing costs, and ensuring compliance with health standards. The ideal candidate will have a passion for hospitality and operational excellence, aiming to impact the business positively.

Benefits

401(k)

401(k) matching

Dental insurance

Employee discounts

Health insurance

Paid time off

Vision insurance

Performance-based bonuses

Competitive salary based on experience

Employee meals and discounts

Qualifications

• 3+ years of quick service or fast casual restaurant management experience.
• Strong leadership and team-building skills.
• Proven ability to manage operations and control costs.

Responsibilities

• Oversee all aspects of restaurant operations including service and guest satisfaction.
• Hire, train, and develop team members.
• Monitor inventory and financial performance.

Skills

Leadership

Team-building

Communication

Time Management

Problem Solving

Job description

Benefits:

401(k)

401(k) matching

Dental insurance

Employee discounts

Health insurance

Paid time off

Vision insurance

We are seeking a dedicated and experienced Director of Operations to lead the day-to-day management and long-term success of our independently owned and operated quick service restaurant in Dallas, Texas. This hands-on leadership role is ideal for someone who is passionate about people, service, and operational excellence—and wants to make a direct impact in a growing business.

Key Responsibilities:

Oversee all aspects of restaurant operations including service, staffing, food quality, cleanliness, and guest satisfaction

Hire, train, and develop team members to create a positive, high-performance work environment

Monitor inventory, food and labor costs, and daily financial performance to meet profitability goals

Ensure compliance with local health regulations, safety standards, and brand guidelines

Maintain scheduling, shift coverage, and labor efficiency based on business needs

Handle guest concerns professionally to maintain strong community relationships

Work directly with ownership on business strategy, budgeting, and future growth opportunities

Implement systems and best practices to improve service consistency and operational efficiency

Lead with a “working manager” mindset—supporting the team on the floor as needed

Qualifications:

3+ years of quick service or fast casual restaurant management experience

Strong leadership and team-building skills

Proven ability to manage operations and control costs

Excellent communication, time management, and problem-solving abilities

Knowledge of food safety, labor laws, and local health codes

Comfortable working flexible hours, including weekends and holidays

Passion for hospitality and a strong customer-service mindset

Benefits:

Competitive salary based on experience

Performance-based bonuses

Paid time off

Employee meals and discounts

Direct influence on business decisions and workplace culture