Director of Operations

Akash dba Carl's Washington Field/Ops; Sunnyside (WA); On-site; USD 100,000 - 180,000; Full time

Benefits offered by this job

Medical coverage

Vision

Dental

401k

Job summary

Akash Management, LLC, operating Carl's Jr. locations in Washington, seeks a Director of Operations to oversee day-to-day unit performance across premium, concessions, and catering.

You will partner with the executive team on cost analysis, budgeting, staffing, and customer service initiatives, while building leadership across all sites and ensuring strict adherence to company standards.

Qualifications

• Bachelor’s degree and at least 5 years of management experience in fast food casual.
• Excellent written and verbal communication; ability to multi-task and meet deadlines.
• Strong leadership, customer service orientation, and ability to interact with all levels of management.
• Familiar with accounting policies and POS systems; proficient in Word, Excel and PowerPoint.

Responsibilities

• Oversee day-to-day operations of all units (premium, concessions, catering) across Washington.
• Collaborate with Executive Team on cost analysis and pricing for locations.
• Hire, train and develop leadership teams for all sites.
• Develop and implement efficient routines to achieve company standards.
• Advance customer service programs to ensure excellent guest experience.
• Refine operations to boost sales and guest satisfaction.
• Ensure budget controls for labor and operating supplies within guidelines.
• Maintain POS procedures and enterprise budgeting processes.
• Develop annual operational budgets.
• Perform other duties as assigned.
• Work long hours as business requires, including late nights, weekends, and holidays.

Skills

Leadership

Communication

Team management

Analytical thinking

Time management

Education

Bachelor’s degree

Tools

POS Systems

Microsoft Word

Excel

PowerPoint

Job description

Akash Management, LLCPosition: Director of Operations— Carl's Jr. WAAkash Management, LLC is a restaurant leading company while doing business as Carl's Jr. Our Commitment to Winning: “We outperform everyone in everything that we do with the relentless hunger to always be on top…” We constantly innovate, use technology, and employ a highly trained workforce that is focused on delivering the best restaurant experience for our guests.This job posting contains some general information about what it is like to work in our restaurant but is not a complete job description. People who work in our restaurant perform several different tasks every day, and this posting does not list all of the essential functions of the job.ESSENTIAL FUNCTIONS• 100% field position with all locations in the state of Washington.• Responsible for the day-to-day operations of all unit operations including premium, concessions, and catering.• Work closely with Executive Team for cost analysis and pricing for all locations.• Hire, train, and develop leadership teams for all locations.• Develop and implement efficient routines to achieve standards set by the company.• Implement customer service program to ensure excellent customer service.• Refine, innovate, and elevate current operations to increase sales and improve guest satisfaction.• Ensure budget controls as it pertains to labor and operating supplies, work within budgeted guidelines.• Maintain and implement all POS procedures and policies.• Develop annual operational budgets.• Other duties as assigned.• Ability to work long hours as business dictates and requires.• Familiarization with unit financials.RequirementsTo perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.• The ideal candidate will have a bachelor’s degree and a minimum of 5 years’ management experience in the fast food casual industry.• Must have excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline oriented environment.• Strong commitment to delivering an elevated level of customer and client service with demonstrated initiative, leadership, and management skills.• Customer service oriented with the ability to interact with all levels of management.• Must be flexible to work extended hours due to business requirements including late nights, weekends, and holidays.• Must be able to work in a team environment.• Knowledge of accounting policy and procedures and POS Systems required.• Proficiency in Microsoft Word, Excel, and PowerPoint.BenefitsMedical 90% cost covered by employer. VisionDentalHealth Reimbursement Account 401kAnd more…INDMANAGE