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SSHD is seeking a Sr. Manager Operations who reports to the Chief Operating Officer and turns approved priorities into accountable execution.
The role builds the operating routines, tools, workflows, and cross-functional coordination needed to support a growing portfolio and prepare for acquisitions and transitions. This hands-on leadership role establishes structure in a rapidly evolving public development organization and connects finance, compliance, resident governance, communications, HR,
The Sr. Manager Operations reports directly to the Chief Operating Officer and manages SSHD’s operations function and team, turning the COO’s approved operating priorities into consistent, accountable execution. The Sr. Manager Operations builds the operating routines, tools, workflows, and cross‑functional coordination needed to support a growing portfolio, implement the social housing model, prepare for property acquisitions and transitions, and ensure that commitments move from decision to completion. This is a hands‑on management role for an operator who can establish structure in a rapidly evolving public development organization. The Sr. Manager Operations does not replace the COO’s enterprise leadership or the day‑to‑day responsibilities of third‑party property management, asset management, finance, compliance, resident governance, communications, human resources, information technology, or real estate development. The Sr. Manager Operations connects those functions, manages implementation, identifies gaps, and escalates matters requiring director or executive judgment.