Director of Operations

Suna Solutions; San Diego (CA); Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

PTO

401(k) with matching

Stock options

Performance bonuses

Job summary

Suna Solutions in San Diego, CA is seeking a Director of Operations to oversee multi-unit restaurant operations, drive profitability, and ensure consistency across locations. You will lead district and general managers, optimize P&L and labor costs, and implement scalable systems to accelerate growth.

The role requires 8+ years in restaurant operations, including multi-unit leadership, with a track record of turning around underperforming locations.

Qualifications

• 8+ years of progressive restaurant operations experience, including 5+ years in multi-unit leadership.
• Experience overseeing at least 10 restaurant locations or a comparable multi-unit operation.
• Proven experience managing P&L performance, labor costs, inventory, COGS, sales, and operating budgets.
• Ability to travel regularly between restaurant locations.

Responsibilities

• Oversee daily operations across multiple restaurant locations, ensuring consistent execution of company standards, policies, and procedures.
• Manage store-level financial performance, including P&L reviews, sales growth, labor costs, food and beverage costs (COGS), inventory, and controllable expenses.
• Develop and implement strategies to improve profitability, guest satisfaction, operational efficiency, and overall restaurant performance.
• Lead, coach, and hold District Managers, Area Managers, and General Managers accountable for performance and results.
• Monitor KPIs, identify operational gaps, and implement corrective action plans.
• Ensure effective staffing, recruiting, onboarding, training, retention, and leadership development across all locations.
• Maintain compliance with applicable employment laws, food safety requirements, workplace safety standards, and company policies.
• Oversee new restaurant openings, underperforming store turnarounds, and the implementation of standardized operating procedures.

Skills

Leadership

P&L management

Restaurant operations

Staff development

Analytical skills

Communication

Education

Bachelor's degree in Business/Hospitality/Operations

Tools

Restaurant POS systems

Scheduling software

Inventory management systems

Payroll software

Financial reporting systems

Job description

Direct Hire | Full-time (40 hours per week)|Hybrid (onsite as needed) |Location: San Diego, CA/Southern California

Position Summary

Seeking an experienced Director of Operations to oversee multi-unit restaurant operations, drive financial performance, maintain operational consistency, and support continued business growth. This role will lead field management teams, improve store-level profitability, enforce company standards, and implement scalable processes across existing and future locations.

Key Responsibilities

• Oversee daily operations across multiple restaurant locations, ensuring consistent execution of company standards, policies, and procedures.
• Manage store-level financial performance, including P&L reviews, sales growth, labor costs, food and beverage costs (COGS), inventory, and controllable expenses.
• Develop and implement strategies to improve profitability, guest satisfaction, operational efficiency, and overall restaurant performance.
• Lead, coach, and hold District Managers, Area Managers, and General Managers accountable for performance and results.
• Monitor key performance indicators (KPIs), identify operational gaps, and implement corrective action plans.
• Ensure effective staffing, recruiting, onboarding, training, retention, and leadership development across all locations.
• Maintain compliance with applicable employment laws, food safety requirements, workplace safety standards, and company policies.
• Oversee new restaurant openings, underperforming store turnarounds, and the implementation of standardized operating procedures.
• Coordinate vendor relationships, equipment maintenance, and facilities-related needs.
• Provide regular performance updates, forecasts, and recommendations to the CEO.

Qualifications

• 8+ years of progressive restaurant operations experience, including 5+ years in multi-unit leadership.
• Experience overseeing at least 10 restaurant locations or a comparable multi-unit operation.
• Proven experience managing P&L performance, labor costs, inventory, COGS, sales, and operating budgets.
• Demonstrated success improving underperforming locations and driving operational improvements.
• Experience leading and developing General Managers, District Managers, or Area Managers.
• Strong analytical, organizational, problem-solving, and leadership skills.
• Knowledge of restaurant compliance, food safety, employment regulations and operational best practices.
• Ability to travel regularly between restaurant locations.

Preferred Qualifications

• Experience in quick-service restaurant (QSR), fast-casual, or high-volume restaurant operations.
• Experience with new-store openings, franchised operations, or multi-market expansion.
• Familiarity with restaurant POS, scheduling, inventory, payroll, and financial reporting systems.
• Bachelor’s degree in Business, Hospitality, Operations, or a related field.
• Performance-Based Bonus: Eligible for quarterly and annual performance bonuses tied to operational results, financial performance, and company objectives
• PTO
• 401(k) w/ matching
• Stock Options

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:

Suna Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Applicants, with criminal histories, are considered in a manner that is consistent with local, state, and federal laws.

REQUESTING AN ACCOMODATION

Suna Solutions is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Suna Solutions and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

PAY TRANSPARENCY POLICY STATEMENT

Compensation for roles at Suna Solutions varies depending on a wide array of factors including but not limited to the specific client, office or remote location, role, skill set and level of experience. As required by local law, Suna Solutions provides a reasonable pay scale to include the hourly or salary range that Suna Solutions reasonably expects to pay for roles that may be hired in California, Colorado, New York City or Washington as set forth below.

Pay Scale of Starting Pay for role: $110,000-$150,000 DOE