Director of Operations

WhiteCap Search; New York (NY); On-site; USD 180,000 - 260,000; Full time

Job summary

WhiteCap Search seeks an experienced operations leader to oversee day-to-day activities across hedge funds, private credit, and real estate vehicles. You will manage a team, drive strategy, and ensure accuracy and control throughout processes.

The role requires a strong background in alternative operations, with proven leadership and a track record of scaling platforms and implementing automation. Collaboration with Investment, Finance, Compliance, and Technology is essential.

Qualifications

• Minimum 7 years of progressive alternative operations experience with leadership.
• BS or higher degree from an accredited university.
• Experience in multi-strategy or scaled platform environment ($10B AUM).
• Familiarity with structured credit (CLOs), private credit, and real assets.
• Proven track record leading operational buildouts or platform scaling initiatives.
• Exposure to data automation tools.

Responsibilities

• Oversee day-to-day operations across hedge fund, private credit, and real estate vehicles, ensuring accuracy, timeliness, and control.
• Manage and mentor a team across trade operations, portfolio accounting, and fund operations.
• Drive operational strategy, process improvement, and automation initiatives to support firm growth.
• Supervise the full lifecycle of investments, including trade capture, settlements, cash management, reconciliations, and lifecycle events.
• Oversee complex credit instruments including bank loans, structured credit (CLOs/ABS), private debt, and real assets.
• Ensure proper controls around valuation, pricing, and P/L reporting.
• Oversee NAV production in partnership with fund administrators across multiple vehicle structures.
• Review and validate investor reporting, capital calls, distributions, and fund-level financials.
• Support new fund launches, including operational buildout and onboarding of service providers.
• Serve as primary liaison with fund administrators, prime brokers, custodians, and auditors.
• Partner closely with Investment, Finance/Accounting, Compliance, and Technology teams.
• Manage service provider performance and oversee SLAs and escalations.
• Establish and maintain a robust operational risk and control framework.
• Ensure adherence to internal policies and support regulatory and audit processes.
• Lead initiatives around data governance, transparency, and reporting accuracy.
• Champion system enhancements and integrations across OMS, accounting systems (e.g., Geneva), and data platforms.
• Identify opportunities to improve scalability through automation and workflow optimization.
• Partner with technology teams on strategic data and reporting initiatives.

Skills

Leadership

Operational management

Process improvement

Automation initiatives

Data governance

Cross-functional collaboration

Education

Bachelor's degree

Advanced degree

Tools

Geneva

Job description

Whitecap Search is seeking a highly experienced professional to oversee day-to-day operations across hedge fund, private credit, and real estate vehicles. The role involves managing a team, driving operational strategy, and ensuring accuracy and control in all processes. The ideal candidate will have a strong background in alternative operations and leadership skills.

Job Function

• Oversee day-to-day operations across hedge fund, private credit, and real estate vehicles, ensuring accuracy, timeliness, and control.
• Manage and mentor a team across trade operations, portfolio accounting, and fund operations.
• Drive operational strategy, process improvement, and automation initiatives to support firm growth.
• Supervise the full lifecycle of investments, including trade capture, settlements, cash management, reconciliations, and lifecycle events.
• Oversee complex credit instruments including bank loans, structured credit (CLOs/ABS), private debt, and real assets.
• Ensure proper controls around valuation, pricing, and P&L reporting.
• Oversee NAV production in partnership with fund administrators across multiple vehicle structures.
• Review and validate investor reporting, capital calls, distributions, and fund-level financials.
• Support new fund launches, including operational buildout and onboarding of service providers.
• Serve as primary liaison with fund administrators, prime brokers, custodians, and auditors.
• Partner closely with Investment, Finance/Accounting, Compliance, and Technology teams.
• Manage service provider performance and oversee SLAs and escalations.
• Establish and maintain a robust operational risk and control framework.
• Ensure adherence to internal policies and support regulatory and audit processes.
• Lead initiatives around data governance, transparency, and reporting accuracy.
• Champion system enhancements and integrations across OMS, accounting systems (e.g., Geneva), and data platforms.
• Identify opportunities to improve scalability through automation and workflow optimization.
• Partner with technology teams on strategic data and reporting initiatives.

Job Requirements

• Minimum of 7 years of progressive alternative operations experience with proven leadership skills.
• BS degree or advanced degree from an accredited university; strong academics.
• Experience in a multi-strategy or scaled platform environment ($10B AUM).
• Familiarity with structured credit (CLOs), private credit, and real assets.
• Track record of leading operational buildouts or platform scaling initiatives.
• Exposure to data and process automation tools.

Disclosure: The hourly rates and/or salaries listed may or may not reflect total compensation packages including bonus and fringe benefits, etc., nor are the advertisement(s) posted a guarantee of a certain compensation package for a position or bona fide offer of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.