Director of Operations

DeVita & Hancock Hospitality; New York (NY); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health Insurance Program

401k program with matching

PTO and Sick Days

Pre-Tax Commuter Benefits

Monthly MTA Metrocard

Employee discounts

Mental health resources

Company-sponsored equipment

Casual dress code

Annual trip to Maine

Opportunities for advancement

Job summary

DeVita & Hancock Hospitality in New York City is seeking a Director of Operations to oversee a region of 7+ units across the country. This role involves a significant travel commitment of up to 50% and requires building a dynamic management team with a focus on diversity and inclusion.

The ideal candidate will leverage deep financial acumen, champion the company's core values, and ensure a top-notch guest experience. This position offers numerous benefits including health insurance and a company-sponsored phone and laptop.

Qualifications

• Deep financial acumen to analyze regional results and discover opportunities.
• Ability to build and lead a diverse and dynamic management team.
• Strong focus on creating a best-in-class guest experience.

Responsibilities

• Overseeing 7+ units across the country and traveling up to 50% of the time.
• Leading by example on the line while visiting locations.
• Analyzing sales and controlling expenses, payroll, and inventory.

Job description

Role: Director of Operations - NYC

• Bonus potential up to 15-20% of base salary
• Health Insurance Program, including medical, dental and vision (after 90 days), with Lukes Lobster paying for 77% of the plans
• Company-sponsored 401k program with matching potential (after one year)
• 12 PTO days (to start, then gaining an additional PTO day every year for up to 20 days) and 5 Sick Days per year
• Pre-Tax Commuter Benefits (where applicable)
• Monthly MTA Metrocard (in NYC)
• Employee discounts at all of our locations plus our online market
• Free access to mental health resources and licensed counselors
• Company-sponsored phone and laptop
• Casual dress code and environment
• Annual trip to Maine
• Opportunities for advancement in a growing company

Duties & Responsibilities

• Overseeing a region of 7+ units across the country and traveling up to 50% of the time
• Building, leading and developing a skilled and dynamic management team for your region with a focus on diversity and inclusion
• Focusing on your teams personal career goals, identifying opportunities and addressing them
• Utilizing your deep financial acumen to analyze your regions results and discover opportunities in all financial categories
• Working as part of a close-knit Operations department based in NYC
• Leading by example to create a best in class guest experience by actively working alongside your teams on the line when visiting your locations
• Championing the companys core values of Taste, Transparency and Purpose and helping achieve our goal of becoming the worlds most respected seafood brand
• Analyzing sales and controlling expenses, payroll and inventory
• Working directly with all departments, including Finance, Marketing, People + Culture, our processing facility and more