Director of Operations

Workstream; Fairview Park (OH); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Paid time off

Flexible schedule

Health insurance

Employee discounts

Paid training

Job summary

Chick-fil-A Rocky River is seeking a Director of Operations In Training to guide a team toward exceptional service and operational excellence. You will lead a high-performing staff, model strategic leadership, and drive daily restaurant performance.

The role offers hands-on leadership development, a clear path for advancement within Chick-fil-A, and a benefits package including paid training and career growth opportunities.

Qualifications

• 40 hours/week on average with some seasons requiring more
• Open availability on Saturday
• 1–2 years Chick-fil-A experience or 2 years of restaurant managerial experience
• Commit to 2 years with the business

Responsibilities

• Lead and develop a high-performing team to deliver exceptional service.
• Drive daily restaurant performance and adherence to standards.
• Collaborate with leadership to optimize scheduling, safety and guest satisfaction

Skills

Leadership

Team management

Operational excellence

Customer service

Education

2 years of restaurant managerial experience

Tools

POS systems

Scheduling software

Job description

Chick-fil-A - Immediate Director of Operations In Training

Are you ready to lead a team with a passion for service and excellence? Do you thrive in a dynamic environment that values growth and leadership development?

Chick-fil-A is a family-owned restaurant company known for its original chicken sandwich and commitment to serving local communities. We are seeking a highly skilled and motivated individual to join us as the Director of Operations In Training. This role offers a unique opportunity to enhance your leadership skills, drive operational excellence, and grow within our organization.

Requirements

• Must have capacity and availability to work an average of 40 hours a week with some seasons calling for more
• Open availability on Saturday
• 1-2 years Chick-fil-A experience or 2 years of restaurant managerial experience
• Can commit to 2 years with the business

Applicant must exhibit the following qualities:

• Keen sense of self-awareness
• Understanding of situational leadership
• Understanding of development as a process for both themselves and others

Pay

• $17-21 Starting

Join us at Chick-fil-A for a rewarding career where you'll receive paid time off, a flexible schedule, health, dental, and vision insurance, employee discounts, and paid training. Don't miss this opportunity to be part of a fun, loving, and enthusiastic team dedicated to excellence!

Location: Rocky River Chick-fil-A

20801 Center Ridge Road Rocky River, OH 44116

Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves freshly prepared food in more than 2,300 restaurants in 47 states and Washington, D.C.