Director of Operations

Justice Resource Institute; Concord (MA); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Bilingual bonus

Health benefits

401K retirement plan

Tuition reimbursement

Pension after 5 years

Paid time off

Job summary

Justice Resource Institute’s Walden Street School in Concord, MA seeks a Director of Operations to lead a dynamic team and ensure high-quality residential and educational services for adolescents. You will oversee cross-department collaboration, on-boarding, and staff development while maintaining regulatory compliance.

The role offers a competitive salary range of $75,000 to $90,000 per year, with bilingual bonus and comprehensive benefits.

Qualifications

• Bachelor’s degree in psychology, education, social work, or a related field is required. Master’s degree is preferred.
• Applicants must have at least 3 years of experience in a residential and educational program with students that experience emotional and behavioral difficulties.
• Applicants must have experience or the ability to learn how to manage, supervise, and develop staff.
• Must maintain a valid driver’s license and have access to reliable transportation.

Responsibilities

• You will be responsible for working collaboratively with all departments at Walden Street School.
• You will provide supervision to staff from diverse backgrounds, creating an environment of inclusion.
• You will be responsible for ensuring program complies with all federal, state, funding and city regulations and licensing requirements.
• You will lead and assist department heads with general operations in all aspects of the program.
• You will lead all on-boarding, hiring and training within the program.

Skills

Leadership

Staff supervision

Team collaboration

Regulatory compliance

Education

Bachelor's degree in psychology or related field

Master's degree preferred

Job description

Are you the Director of Operations we have been looking for? In this position, youwillbe ableto conveyyourpassionforhelping othersby leading a dynamic teamand bringing anenergetic and positive approachwhile working with ourstudents!

The Walden Street Schoolis a residential treatment setting for adolescents that specializes intraumainformed care.Walden provides 24-hour comprehensive care including a school on site, a full clinical staff, nursing staff, and direct care staff.

Compensation:

The pay range for this position is $75,000 to $90,000 per year. The listed range reflects what we reasonably and in good faith expect to pay for this role at the time of posting the position. The actual compensation an employee is offered may vary based on several factors such as experience, education, licensure, certifications and qualifications. This range may be modified in the future.

JRI Provides The Training So That:

• YOU will be responsible for working collaboratively with all departments at Walden Street School.
• YOU will provide supervision to staff from diverse backgrounds, creating an environment of inclusion.
• YOU will be responsible for ensuring program complies with all federal, state, funding and city regulations and licensing requirements.
• YOU will lead and assist department heads with general operations in all aspects of the program.
• YOU will lead all on-boarding, hiring and training within the program.

Why JRI?

• Be who you are! JRI is committed to creating a workplace built on respect, collaboration, and opportunity, where every employee is valued and supported in making a meaningful impact.
• We offer a $2,000 bilingual bonus to new hires who speak a second language fluently, other than English, and will use it to serve our clients!
• Reimbursement is available for employees to cover the registration costs and annual fees for any professional license required for work such as LMHC, LCSW, LICSW, RN and more!
• Access to our excellent Blue Cross medical and Delta Dental benefits.
• Retirement benefits including 401K matched up to $800 a year and pension after 5 years of employment.
• Professional development opportunities such as tuition reimbursement up to almost $4000 per year and discounted tuition rates to select partnership colleges and universities!
• Wellness benefits including access to employee engagement groups, self-care resources, and an Employee Assistance Program.
• Generous paid time off up to 19 days for full time employees in your first year and much more!

Requirements:

• Must be 21 years or older.
• Bachelor’s degree in psychology, education, social work, or a related field is required. Master’s degree is preferred.
• Applicants must have at least 3 years of experience in a residential and educational program with students that experience emotional and behavioral difficulties.
• Applicants must have experience or the ability to learn how to manage, supervise, and develop staff.
• Applicants must maintain a valid driver’s license and have access to reliable transportation.
• Candidates with diverse background and bilingual capacity are strongly encouraged to apply.
• Background and driving record checks will be performed.

At JRI, we are committed to fostering a workplace where every team member feels valued and respected. We believe that a culture built on mutual respect, collaboration, and opportunity allows our staff to thrive and do their best work. By supporting one another and recognizing each person’s contributions, we create an environment where people can grow, develop their skills, and make a meaningful impact in the communities we serve. JRI is an equal opportunity employer.

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Qualifications

Education

Required

Bachelors or better in Psychology or related field.

Preferred

Masters or better in Psychology or related field.

Licenses & Certifications

Required

Drivers License

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.